Theresa Alexander had a problem that was not going away: sewage was spilling from an open pipe into her yard. Theresa had lived in her tight-knit Jackson, Mississippi, neighborhood for nearly two decades, where she enjoyed good relationships with her neighbors,...
Paul T. of Waukegan, Illinois, a 96-year-old World War II and Korean War veteran, was living his retirement years surrounded by his family. He shared his home with the children he had raised there and his grandchild. Having his family around him helped the older...
The National League of Cities (NLC) Service Line Warranty Program works in partnership with over 700 municipalities and utilities across the U.S., educating homeowners about their water and sewer service line responsibilities and providing optional, affordable...
With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is we are rising to the occasion, being kind and helpful to...
Highland Cemetery has been a landmark in Prairie Village, Kansas, since before the Civil War, when two local families, the Nalls and the Whites, established a family cemetery where the two families’ land met. “It's a piece of history for Prairie Village,” said Mayor...
During this coronavirus epidemic, we must all come together – figuratively! – to do what we can to ensure community safety by stopping the spread of the virus and protecting those who are most at-risk. That responsibility to community safety is why HomeServe moved...
Federal health officials have left it up to state and local officials on what measures will be used to prevent or control a coronavirus outbreak in their communities. “Local and state governments should begin thinking about what this might look like for them,” Dr....
Partner Testimonial, Illinois, filmed at the NLC City Summit 2019. Discussion of why did city decide to participate in program, benefits to the community, use of revenue share funds, and would the city recommend to others.
Mayor Jeff Gowing talks about the Program, savings for the homeowner, use of local-area network contractors and benefits to the community.
Linda B., a New York homeowner, had been widowed and was looking for assurance that repair costs wouldn't force her from her home. She turned to HomeServe. Linda B. of Lockport, New York, has had a difficult time of late, losing her husband in December and struggling...
Kelly B. of Gary, Indiana, built her business by making smart choices, and when she received a call from a tenant about a slow drain, she knew that enrolling her rental properties in HomeServe repair plans was another smart decision. The clay sewer pipe between her...
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...
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