Published by Insider New Jersey BPU Chief of Staff Grace Power is departing the Murphy Administration to join HomeServe USA as Regulatory Affairs Vice President to lead the company’s nationwide regulatory strategy. HomeServe USA is an independent provider of home...
By State
Air conditioning system needs regular maintenance
by Bill Eller | Jun 20, 2020
Published by the South Jersey The Central Record HAMMONTON >> Summer is officially here. If you have not had your home air conditioning system serviced this year, now is the time. A well-maintained cooling system will operate more efficiently and last longer....
Broken Sewer Line Repair a Relief to Homeowner
by Bill Eller | Jun 19, 2020
Linda J. of Baton Rouge learned the hard way that all home warranties are not created equal when she needed a sewer repair. She thought she was covered in the case of a broken sewer line repair – after all, she had a plumbing policy from a national home warranty...
Cut Costs? Cities Lose Revenue to COVID-19
by Bill Eller | Jun 16, 2020
One of the furthest reaching impacts of COVID-19; one many of your residents will likely not see until it's playing out in its entirety; is how reduced tax collections will alter this year's and next year's municipal budgets, forcing many communities to cut costs. In...
Water Supply Safety in Focus During Safety Month
by Bill Eller | Jun 5, 2020
During National Safety Month, you’re focusing on ways to be safe both at home and at work. Since we’re all preoccupied with improving our personal hygiene to fight the global pandemic, and water is such an important component of personal hygiene, have you considered...
Community Roundtable – Addressing New Challenges from COVID-19
by Bill Eller | Jun 4, 2020
The COVID-19 pandemic has brought new challenges to local and utility leaders. How do you keep the utilities running, ensure the safety of your employees and residents, or hold public meetings in the social distancing era? There's no one-size-fits-all solution, so...
Community Roundtable: Addressing New Challenges from COVID-19 – Moderated by the NLC
by Bill Eller | May 27, 2020
Public servants and business leaders will discuss the new challenges that cities face in managing the COVID-19 epidemic and how to best face those challenges in a community roundtable moderated by the National League of Cities. The way cities operate has changed in...
Telefix Remote Home Repair Assistance Service Has Launched
by slwamktg | Apr 28, 2020
HomeServe USA, a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance option. The new service, which is in early release, allows qualified technicians to remotely examine, diagnose, and even offer repair guidance to help...
HomeServe Cares Foundation – Lower Lights Ministry
by Peter Buttrick | Apr 15, 2020
The HomeServe Cares Foundation helped Columbus, Ohio's Lower Lights Ministries repair their sewer line to ensure the house remained habitable for the women who rely on the home and the organization. Click the video below to watch what happened. For more information...
Case Study: Orem, UT
by HomeServe USA | Apr 13, 2020
The All-Together Playground in Orem, Utah, is the first of its kind in Utah County and on the crest of a movement to make play accessible to all children and provide children with disabilities a way to play alongside their peers. Among the sources of funding were...
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Recent Posts
Basement Backup Problem Solved by Caring HomeServe Customer Agents
After 40 years in the extermination business, Vincent L. knew good customer service. And when he found himself with a basement full of water while his 88-year-old mother was ill, Vincent needed customer service. "I went into the basement, and it was full of water," he...
Longtime Customer’s Coverage Pays Off with $4,000 Repair
Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...
Dangerous Lead Service Line Removed From Home by Foundation
Gabrielle’s child was sick with lead poisoning because of their home's lead service line. She and her son lived with her father in his Lockport, New York, home. Her father diligently worked two jobs to help his daughter support his grandchild, despite a series of...