The National Rural Water Association recently hosted a roundtable to discuss the impact of COVID-19 on revenue loss for rural water utilities with an expert panel that included Michael Preston, Legislative Analyst, National Rural Water Association; Connie Stevens,...
Originally posted by the City of Oceanside, California Since June 2020, the City of Oceanside has partnered with Service Line Warranties of America (SLWA) to offer protection to city homeowners for the water and sewer service lines that connect their homes to the...
Lawsuits and executive orders have made the lead and copper rule revisions uncertain as the Environmental Protection Agency continues to solicit public comment, with the deadline moved to June 17. Additionally, the EPA has proposed to extend the compliance deadline to...
An expert panel will address “Aging Water Infrastructure in Our Communities,” during an online roundtable at 3 p.m. April 27. Tameika Isaac Devine, Derek Green and Scott Benson will speak about our country’s aging water and sewer infrastructure, which will need...
It’s something that every water utility manager has experienced: a customer opens their mailbox only to find a surprisingly large bill because of a water line leak and their first reaction is to call your staff. In most cases, when a utility bill jumps up by hundreds...
Climate change and COVID-19 have been a one-two punch to water infrastructure, especially in those areas were the population is especially vulnerable, including low-income, rural and majority minority communities, many of which suffer from a lack of water equity....
Nearly a quarter of Millennials and Zennials have expressed dissatisfaction with their current home after working from home during the coronavirus pandemic, according to the HomeServe Biannual State of the Home survey conducted by The Harris Poll. That means they're...
Animated video explaining the ServLine program.
The pandemic has put many Americans into economic shock – the sudden and unexpected loss of income – and millions are struggling with unpaid utility bills because of it. At the beginning of the pandemic, many states imposed shut off moratoriums to ensure those who...
With fall and colder weather comes the possibility of burst and frozen pipes. Now is the time to encourage your residents to winterize their home plumbing system and preventing pipes from freezing before inclement weather causes a home repair emergency. If residents...
In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
“Among residential customers, water leaks in their home used to be a real problem for us,” Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008 explained. “It wasn’t so much the financial cost to us because of the way...
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
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