ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
“Among residential customers, water leaks in their home used to be a real problem for us,” Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008 explained. “It wasn’t so much the financial cost to us because of the way...
When a Van Meter Public Works employee knocked on her door, Melanie Vivone didn’t know what he was about to tell her had a $4,000 price tag. “He knew me – everyone knows everyone else in Van Meter – and he told me water was coming across the road and it was coming...
When cities with over 10,000 partner with the NLC SLWP, the program pays their NLC membership dues for three years. Independence, Missouri took advantage of this offer, and the wide range of other resources our program offers to help build better communities.
Evangelina Gonzalez of Yonkers noticed many of her neighbors were experiencing water line breaks, especially during the winter months, and began worrying about the line servicing her home. The City of Yonkers partnered with a warranty company (NOT HomeServe) to offer...
The All-Together Playground in Orem, Utah, is the first of its kind in Utah County and on the crest of a movement to make play accessible to all children and provide children with disabilities a way to play alongside their peers. Among the sources of funding were...
Case Study: Tuscon, AZ Municipalities that partner with the NLC Service Line Warranty Program receive a revenue share from policies sold that can be dedicated to a wide variety of beneficial community programs. The City of Tucson, Arizona, utilizes the funding to...
The Jackson Township Municipal Utilities Authority has turned a program that educates residents about their service line responsibilities and provides repair assistance into a resource that benefits the entire community. Jackson...
Case Study: Baton Rouge, LA Linda J. of Baton Rouge learned the hard way that all home warranties are NOT created equal. She thought she was covered in the case of an emergency home repair – after all, she had a plumbing policy from a national home warranty company...
Baltimore City is nearly 300 years old and encompasses 92 square miles, more than 620,000 residents, and countless icons – the Inner Harbor, Mount Vernon, Fort McHenry, the home of the Preakness Stakes, Camden Yards, and Johns...
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
“Among residential customers, water leaks in their home used to be a real problem for us,” Cam, who has been GM at Kingsbury General Improvement District of Stateline, Nevada (KGID) since 2008 explained. “It wasn’t so much the financial cost to us because of the way...
When a Van Meter Public Works employee knocked on her door, Melanie Vivone didn’t know what he was about to tell her had a $4,000 price tag. “He knew me – everyone knows everyone else in Van Meter – and he told me water was coming across the road and it was coming...
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