When a Van Meter Public Works employee knocked on her door, Melanie Vivone didn’t know what he was about to tell her had a $4,000 price tag. “He knew me – everyone knows everyone else in Van Meter – and he told me water was coming across the road and it was coming...
When cities with over 10,000 partner with the NLC SLWP, the program pays their NLC membership dues for three years. Independence, Missouri took advantage of this offer, and the wide range of other resources our program offers to help build better communities.
Evangelina Gonzalez of Yonkers noticed many of her neighbors were experiencing water line breaks, especially during the winter months, and began worrying about the line servicing her home. The City of Yonkers partnered with a warranty company (NOT HomeServe) to offer...
Animated video explaining the ServLine program.
NLC Service Line Warranty Program Partner Testimonial – Mildred Crump, City of Newark, New Jersey
Our communities have an aging infrastructure problem, and water line leaks waste trillions of gallons of water each year. Research has shown that water service lines made of materials such as lead, copper and galvanized steel will reach the end of their usable...
Local governments are facing many challenges during this pandemic. Helping residents shelter safely at home, protecting essential workers, and looming budget cuts are at the forefront. The impact of stay at home orders has further enhanced the reliance on our homes....
No one disputes water is one of our most precious resources and crucial to life. A human being can survive several weeks without food, but for not more than 48 hours without water. The U.S. uses 322 billion gallons of water each day, with 39 billion gallons processed...
It isn’t a matter of if water service lines will fail, it is a matter of when – and that “when” will be sooner than many think, as research has shown that older lines, made of materials such as lead, copper and galvanized steel, have reached the end of their usable...
Myths about the cause of service line failures are common. Many people believe that their service lines will never fail in their lifetime. However, reports indicate that the vast majority of the nation’s water pipes were installed after World War II and are in serious...
For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
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