Do your residents know about the potential problem lurking beneath their lawns? Or are they unaware of the possibility their service lines could fail and cost them thousands of dollars in repairs? As a municipal official, you know the homeowner is responsible for the...
Panel discussion from the NLC City Summit Nov 2019
Tony R. of Wichita had grown up in his grandparents’ home on Waco Avenue. He returned to the home that had been in his family since 1942 when it came into his possession. An Old Home and a New Problem That was when he noticed the plumbing problems: low pressure and...
City leaders are often the first to hear from a resident when a utility line has failed. A home repair emergency can be expensive and inconvenient, and helping homeowners solve these problems can be difficult. For more than a decade, the NLC Service Line Warranty...
Sanitary sewer backups happen and it is not a pretty sight. Debris, grease, roots, pipe breaks, insufficient capacity and obstructions all cause sewage to back up into homes and businesses through basement drain pipes, sinks, toilets or shower drains. Even wet weather...
Panel discussion from the NLC Summit Nov 2019
Daisy H. of Dallas was part of the fabric of her neighborhood – she knew and was known by her neighbors. So, when she became disabled, she wanted to remain in her own familiar home and neighborhood. However, as a disabled senior, she was on a fixed income and upkeep...
Originally posted on timesunion.com NISKAYUNA — Two weeks after Caryn Luna shared her story with the Times Union about facing a bill for thousands of dollars for a broken service line pipe, she's been flooded with support — and now relief. A national emergency home...
Partnering with the NLC Service Line Warranty Program (previously Utility Service Partners or USP) by HomeServe educates homeowners about their service line responsibilities and enhances their peace of mind. As part of the partnership, municipalities can receive...
Guillermo L., a longtime resident of Savannah, Georgia, is no stranger to plumbing issues. With a career as a water meter mechanic for the city, Guillermo had encountered almost every homeowner nightmare imaginable. But when his own kitchen sink began backing up, he...
Las Vegas, Nev. – September 27, 2023 – Homeownership is part of the American dream, but an unexpected, expensive home repair can quickly turn it into a nightmare. Since 2016, the City of Las Vegas has worked with Service Line Warranties of America (SLWA) to offer...
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
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