New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Service Line Responsibilities
Improved Efficiency, Environmental and Financial Outcomes for Municipal Water Systems and your Residents Webinar
by Bill Eller | Aug 25, 2023
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Water Service Line Preparation Pays Off for Maryland Homeowner
by Bill Eller | Jun 8, 2023
Rashida B. of Silver Spring, Maryland, is a big believer in being prepared. "I have insurance for everything," she said. "You never know when you’re going to need it." So, when she became aware of plans that would allow her to protect herself from the cost of...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
by Bill Eller | May 11, 2023
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
NY Man Saves $2,700 with Exterior Electrical Plan
by Bill Eller | May 11, 2023
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Solutions for Municipalities and Residents
by Bill Eller | Mar 27, 2023
Solutions for residential customers’ water, sewer and interior plumbing line issues can help fund important initiatives while also increasing customer satisfaction and goodwill. Support homeowners and improve engagement with aging infrastructure, water conservation,...
Longtime Customer’s Coverage Pays Off with $4,000 Repair
by Bill Eller | Jan 20, 2023
Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
by Bill Eller | Jan 13, 2023
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
ServLine Solves Problems for Water Utilities and Their Customers
by Jenna Hazelet | Oct 17, 2022
Flush against the Ohio River and Ohio’s southern border, Lawrence County is home to roughly 25,000 households, and more than half of those depend upon Hecla Water Association for their water service. General Manager Tony Howard and his staff pride themselves on a...
Lead Water Line Replacement: New York Homeowner Saves Big
by Bill Eller | Sep 20, 2022
Linda B., a New York homeowner, had been widowed and was looking for assurance that repair costs wouldn't force her from her home. She turned to HomeServe. Linda B. of Lockport, New York, has had a difficult time of late, losing her husband in December and struggling...
Recent Posts
Increase In Extreme Cold Events Posing New Challenges for Water Providers
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Virginia Homeowner Breathes Easy Thanks to Water Line Replacement
Judy B. of Annandale, Virginia had been living in her home for about 50 years, and knew for a fact that it had been standing long before she moved in. So, it wasn’t exactly a shock when earlier this year, problems with her water line started to arise. Judy has been a...
Leak Protection Solutions for Utilities and Their Customers
For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...