What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve Bieranowski in the City of Orem, Utah to meet with our partners. Together, we celebrated an amazing milestone we reached together: $1 million in home repair...
Water Solutions
Bad Debt Impacts Utilities’ Plans for Capital Projects
by Bill Eller | Apr 8, 2022
Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...
Lead Service Line Replacement Programs Made More Complex by Incomplete Data
by Bill Eller | Mar 14, 2022
We don’t know how many lead service lines remain in service, and estimates vary by the millions. The American Water Works Association estimated that there are more than 6 million lead service lines across the country, but other sources put the number closer to 9...
Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects
by Bill Eller | Feb 17, 2022
The Infrastructure Investment and Jobs Act, or the bipartisan infrastructure bill, will disseminate billions of dollars to states and local governments for infrastructure projects throughout the country, including the replacement of lead service lines. But how will...
Inflation a Financial Shock to the System for LMI Homeowners
by Bill Eller | Feb 11, 2022
Inflation has soared higher than any point in the last four decades, reaching 7.5 percent and spurred by supply-chain issues. The Labor Department announced that the consumer-price index, a measurement of the consumer cost of goods and services, has reached its...
Oklahoma Man Receives Furnace Repair
by Bill Eller | Feb 11, 2022
After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five years without a working furnace. "It just quit, and I couldn't figure out why," he said. The plains winters are cold, and Larry fended them off with the...
HomeServe Acquires Louisville Based United Plumbing Company
by Bill Eller | Jan 18, 2022
Louisville, KY (January 12, 2022) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of United Plumbing Company (United Plumbing). Based in Goshen, Kentucky, a suburb of...
HomeServe Acquires Louisville Based United Plumbing Company
by Bill Eller | Jan 18, 2022
Louisville, KY (January 12, 2022) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of United Plumbing Company ( United Plumbing ). Based in Goshen, Kentucky, a suburb of...
Homeowners Receive Mailing on Advantages of HomeServe Emergency Repair Plans
by bstickle | Jan 7, 2022
Directs Homeowners to Visit www.PlansForRepairs.com to Learn More Norwalk, CT – January 5, 2022 – In states across the U.S., homeowners are receiving valuable information about water service line repair plans available through HomeServe. The letter provides...
Little Rock and SLWA Celebrate Over $1M in Repairs
by Summer Minger | Jan 6, 2022
Little Rock Residents Have Saved $1.7 million with the Service Program Little Rock, AR – January 4, 2022 - Three years ago, the City of Little Rock began offering residents the opportunity to sign up for service plans that protect against the cost and inconvenience of...
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Recent Posts
Watch Residential Infrastructure Day by HomeServe
Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...
Residential Infrastructure Day Celebrated by HomeServe
Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...
How Much Are Water Leaks Costing You and Your Customers?
Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...