Mark your calendar for March 20 and make water conservation a priority in your community. In March, Utility Service Partners, Inc. will launch the inaugural Service Line Awareness Week. Complimentary materials will be available for city partners interested in...
Summer Minger
Important Dates To Remember
by Summer Minger | Jan 11, 2016 | Education, Water Solutions
Mid-January Watch your email for how to sign up for complimentary Service Line Awareness Week resources. February 5 Deadline to sign up for complimentary Service Line Awareness Week resources Mid-February Our Business Development representatives will begin reaching...
Proactive Promotion Yields Great Success
by Summer Minger | Jan 11, 2016 | Public-Private Partnerships, Water Solutions
Social Media Whether your community is a new or an existing partner, a proactive media relations plan is the key to success. As each campaign approaches, it’s a great time to remind residents about the program or, for new partners, introduce the program. Our team for...
Customers Around The Nation Delighted With Service Line Warranties Of America
by Summer Minger | Jan 11, 2016 | Arkansas, By State, Communities, Education, Frozen Pipes, Home Maintenance, ICMA, Kansas, Millennials, Oklahoma, Service Line Responsibilities, Water Solutions
We love sharing stories from satisfied customers about how our consumer brand, Service Line Warranties of America (SLWA), has helped save them time and money. Whether it was a small clog or a total replacement, each customer will receive the same great service and...
Make Every Drop Count
by Summer Minger | Dec 21, 2015 | Education, Green Initiatives, Water Conservation, Water Solutions
Water conservation has been a major topic of discussion in 2015. Many parts of the nation are still facing severe drought, for some the worse in history. Yet, when we turn on the tap, water still flows. Many people take for granted just how limited our water resources...
Investing In Natural Infrastructure Brings More Than Financial Benefits
by Summer Minger | Dec 13, 2015 | By State, Education, Inflow & Infiltration, Infrastructure, New York, Public-Private Partnerships, Water Loss, Water Solutions
It’s no secret that our infrastructure is experiencing more frequent problems from increased demand and extreme weather changes. By 2030, the world is going to spend an estimated trillion on repairing and expanding infrastructure to address aging and demand, according...
NLC Congress Of Cities And Exposition
by Summer Minger | Dec 7, 2015 | Education, Financial Shock, Infrastructure, Service Line Responsibilities, Water Solutions
Our team had a great time this month at the NLC Congress of Cities and Exposition where we visited with many of our partners and made new connections. Here are some of the partners that stopped by the booth for their participation certificates from the USP team. All...
Is Your State Running Out Of Water?
by Summer Minger | Nov 10, 2015 | By State, California, Education, Green Initiatives, Idaho, Montana, Public-Private Partnerships, Utah, Water Conservation, Water Solutions
Fall has arrived in the US, but the summer drought still drags on for many areas of the nation – with a few states in danger of running out of water. High temperatures mixed with scarce rainfall has left millions of acres of land destroyed by wildfires. In addition to...
The Value Of Service
by Summer Minger | Nov 3, 2015 | Education, Public-Private Partnerships, Water Solutions
As I talk to hundreds of cities and city officials each year about the National League of Cities Service Line Warranty Program, I never dreamed that I would learn, firsthand the value of this service. We talk about the inconvenience of a failed water or sewer line,...
Customer Spotlight: Michael and Kathleen O’Brien in Tucson, Arizona
by Summer Minger | Oct 22, 2015 | Arizona, By State, Customer Testimonials, Financial Shock, Home Maintenance, HomeServe Cares, NLC SLWP, Water Solutions
When you live in a scorching desert climate like Arizona, having a tree on your property can bring beauty, cooling shade for your home and even a quiet place to gather outdoors as a family. However, trees can also be hazardous to your sewer lines, as Michael and...
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For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...
HomeServe and M.U.D. Help Family Replace Lead Water Line
Danielle W. of Omaha was headed home on a weekday afternoon after work with her children when she turned onto her street and saw there had been a substantial change from when her family had left that morning – the street had been dug up. “We hadn’t had a problem (with...
Suspicious Inflated Water Bill Clues Homeowner in to Water Line Leak
Ronald P. of Cornelius, North Carolina had the shock of the century upon opening his quarterly water bill in early July. The number he’d typically expect to see was nearly quadrupled. After reading over a few times to make sure he saw his balance correctly, Ronald...