Bill Eller

Residential Water Conservation Solutions Call for Urgency During Periods of Record Heat

Residential Water Conservation Solutions Call for Urgency During Periods of Record Heat

The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic and Atmospheric Administration (NOAA). The record was driven by fossil fuels and an El Niño climate...

Municipalities seeking federal funds to address lead service lines may benefit from PPPs

Municipalities seeking federal funds to address lead service lines may benefit from PPPs

The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...

Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs

Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs

The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...

Increase In Extreme Cold Events Posing New Challenges for Water Providers

Increase In Extreme Cold Events Posing New Challenges for Water Providers

While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...

Virginia Homeowner Breathes Easy Thanks to Water Line Replacement

Virginia Homeowner Breathes Easy Thanks to Water Line Replacement

Judy B. of Annandale, Virginia had been living in her home for about 50 years, and knew for a fact that it had been standing long before she moved in. So, it wasn’t exactly a shock when earlier this year, problems with her water line started to arise. Judy has been a...

Leak Protection Solutions for Utilities and Their Customers

Leak Protection Solutions for Utilities and Their Customers

For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...

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Case Study: Complicated Water Line Repair Completed With Care

“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’" Michael knew that he had an emergency home repair plan to protect his water service line,...

ServLine – How it works

  Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...

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