The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic and Atmospheric Administration (NOAA). The record was driven by fossil fuels and an El Niño climate...
Bill Eller
Municipalities seeking federal funds to address lead service lines may benefit from PPPs
by Bill Eller | Aug 20, 2024 | Education, EPA, Financial Shock, Green Initiatives, Lead in Water, NLC SLWP, Public-Private Partnerships, Water Solutions
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...
Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs
by Bill Eller | Jul 18, 2024 | Education, Green Initiatives, Infrastructure, Large Cities, Lead in Water, NLC SLWP, Public-Private Partnerships, ServLine, Water Conservation, Water Loss, Water Solutions
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...
Residential Infrastructure 2024
by Bill Eller | Jun 3, 2024 | Education, General Videos, Green Initiatives, Infrastructure, Large Cities, NLC SLWP, Public-Private Partnerships, Service Line Responsibilities, ServLine, Videos, Water Conservation, Water Loss, Water Solutions
HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.
Increase In Extreme Cold Events Posing New Challenges for Water Providers
by Bill Eller | Feb 13, 2024 | Education, Frozen Pipes, Home Maintenance, Large Cities, NLC SLWP, Public-Private Partnerships, Service Line Responsibilities, ServLine, Water Conservation, Water Solutions
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Virginia Homeowner Breathes Easy Thanks to Water Line Replacement
by Bill Eller | Feb 7, 2024 | Customer Testimonials, NLC SLWP, Public-Private Partnerships, Service Line Responsibilities, Testimonials, Virginia, Water Solutions
Judy B. of Annandale, Virginia had been living in her home for about 50 years, and knew for a fact that it had been standing long before she moved in. So, it wasn’t exactly a shock when earlier this year, problems with her water line started to arise. Judy has been a...
Leak Protection Solutions for Utilities and Their Customers
by Bill Eller | Jan 24, 2024 | Communities, Education, Green Initiatives, Knowledge Center, Large Cities, Lead in Water, Millennials, Public-Private Partnerships, Publications, Service Line Responsibilities, Water Loss, Water Solutions
For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...
HomeServe and M.U.D. Help Family Replace Lead Water Line
by Bill Eller | Jan 22, 2024 | Customer Testimonials, Lead in Water, Nebraska, NLC SLWP, Water Solutions
Danielle W. of Omaha was headed home on a weekday afternoon after work with her children when she turned onto her street and saw there had been a substantial change from when her family had left that morning – the street had been dug up. “We hadn’t had a problem (with...
HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities
by Bill Eller | Jan 4, 2024 | Communities, Customer Engagement, Energy Efficiency, Energy Solutions, Financial Shock, General Videos, HomeServe Cares, Partnership, Service Line Responsibilities
Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...
Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner
by Bill Eller | Nov 28, 2023 | Financial Shock, HomeServe Cares, Service Line Responsibilities, Water Solutions, Wyoming
Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
Recent Posts
Case Study: Complicated Water Line Repair Completed With Care
“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’" Michael knew that he had an emergency home repair plan to protect his water service line,...
Complicated Water Line Job Completed With Care, Professionalism in Jefferson, Oregon
Michael M. of Jefferson, Oregon had a high water meter reading. He knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program by HomeServe. So, he made...
ServLine – How it works
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...