Bill Eller

Water Conservation More Important than Ever During Drought

Water Conservation More Important than Ever During Drought

The Western United States is experiencing a slow-moving crisis: drought. In fact, drought has impacted more people globally over the past 40 years than any other type of natural disaster, and it is the second most costly natural disaster in the United States,...

Residential Water Conservation Solutions Call for Urgency During Periods of Record Heat

Residential Water Conservation Solutions Call for Urgency During Periods of Record Heat

The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic and Atmospheric Administration (NOAA). The record was driven by fossil fuels and an El Niño climate...

Municipalities seeking federal funds to address lead service lines may benefit from PPPs

Municipalities seeking federal funds to address lead service lines may benefit from PPPs

The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...

Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs

Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs

The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...

Increase In Extreme Cold Events Posing New Challenges for Water Providers

Increase In Extreme Cold Events Posing New Challenges for Water Providers

While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...

Leak Protection Solutions for Utilities and Their Customers

Leak Protection Solutions for Utilities and Their Customers

For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities

Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...

Recent Posts

Cabin Owner Avoids $630 Water Bill Crisis with ServLine

Through a partnership with ServLine, a Pine-Strawberry Water District customer was saved from a $630 water bill caused by a leak at her cabin in Gila County, Arizona. The cabin, which she and her extended family used for weekend getaways and hunting trips,...

ServLine Helps Mount Sterling Customer Slash $500 Off Water Bill

Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...

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