During this coronavirus epidemic, we must all come together – figuratively! – to do what we can to ensure community safety by stopping the spread of the virus and protecting those who are most at-risk. That responsibility to community safety is why HomeServe moved...
At HomeServe, customers are at the heart of everything we do, so their health and safety are of utmost importance, especially during this pandemic. Customer and contractor safety are our top priorities. “We remain 100 percent dedicated to serving our customers during...
Federal health officials have left it up to state and local officials on what measures will be used to prevent or control a coronavirus outbreak in their communities. “Local and state governments should begin thinking about what this might look like for them,” Dr....
Economic shock is a bigger threat than you or residents you serve may realize. Economic shock, or a large and unexpected expense, impacts roughly 60 percent of American households each year – the obstacle could be medical bills, a car or home repair or a job loss – so...
LAS VEGAS – In front of a crowd including more than 600 executives from around the world, HomeServe representatives received a Grand Stevie Award for Sales and Customer Service and seven Gold, 14 Silver and eight Bronze Stevie Awards. The Stevies are the premiere...
Partner Testimonial, Illinois, filmed at the NLC City Summit 2019. Discussion of why did city decide to participate in program, benefits to the community, use of revenue share funds, and would the city recommend to others.
Mayor Jeff Gowing talks about the Program, savings for the homeowner, use of local-area network contractors and benefits to the community.
Dr. Juneseok Lee, formerly an Associate Professor of Civil and Environmental Engineering at San Jose State University, researched water service line failure, finding a significant portion of housing stock is poised for service line failure. In the study, published in...
Panel discussion from the NLC City Summit Nov 2019
Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
Gabrielle’s child was sick with lead poisoning because of their home's lead service line. She and her son lived with her father in his Lockport, New York, home. Her father diligently worked two jobs to help his daughter support his grandchild, despite a series of...
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