“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’”
Michael knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program offered by HomeServe. So, he made the call to HomeServe to report that he had a water line leak.
“They answered all my questions from the get-go,” he said about calling the operations center. “They followed up after I was contacted by the company that did the work to make sure they had contacted me.”
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