ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs.
Tony Howard, the General Manager, and his team are committed to running a transparent and efficient utility, with a strong focus on reinvesting in infrastructure.
Howard believes that if the utility is well-managed, customers won’t even notice its presence.