Heather S. of Reading, Pa., was in the middle of washing dishes when she noticed something odd – the hot water was just lukewarm. She called upstairs to make sure no one was showering, but that wasn’t the issue. Heather braced herself and went to check on the water...
Webinar: Enhancing Member Engagement and Loyalty
by Kimberly Dailey | Dec 4, 2023 | Contractor Testimonials, Contractor Videos, Energy Cooperatives, Engagement, Knowledge Center, Member Service, Partner Testmonials, Testimonials, Videos
Learn how a HomeServe partnership can help move the needle on your member loyalty and engagement goals. Click here to watch Josh Cleveland, Key Accounts Manager of EnergyUnited, speak on the Cooperative Partner Experience, or click here to learn about Victor Karcher...
HomeServe USA Contractor Testimonial – Joe Calhoun, Owner, TotalTech Electric
by Kimberly Dailey | Nov 20, 2023 | Contractor Network, Contractor Testimonials, Contractor Videos, Energy Cooperatives
HomeServe is proud of our extensive vetting process that helps us to provide customers with the best of their local contractors. Every contractor is subjected to a personal interview, including a site visit and inspection of their facilities, before being accepted...
HomeServe’s 4th Biannual State of the Home Survey
by HomeServe USA | Nov 15, 2023 | Energy Cooperatives, HomeServe In the News, Industry News
NORWALK, Conn.-(BUSINESS WIRE)-Home repairs and maintenance are tremendous expenses of homeownership, yet many homeowners are unprepared to handle the costs. Twenty-five percent of American homeowners have no money set aside to cover the cost of an emergency home...
HomeServe Repairs Air Conditioner Just in Time for Summer Heat
by Bill Eller | Nov 14, 2023 | Energy Cooperatives, Financial Shock, Member Service
Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...
Webinar: Enhancing Member Engagement and Loyalty
by HomeServe USA | Nov 9, 2023 | Cooperative Events, Energy Cooperatives, Engagement, Knowledge Center, Member Service, Partnerships, Presentations, Service Line Responsibilities, Uncategorized, Videos
Learn how a HomeServe partnership can help move the needle on your member loyalty and engagement goals. Click here to watch Josh Cleveland, Key Accounts Manager of EnergyUnited, speak on the Cooperative Partner Experience, or click here to learn about Victor Karcher...
HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities
by Kimberly Dailey | Oct 3, 2023 | Communities, Cooperative of the Future, Energy Cooperatives, Engagement, Financial Shock, Green Initiatives, HomeServe In the News, Infrastructure, Maintenance, Member Service, Partner Testmonials, Partnerships, Press Releases, Service Line Responsibilities, Skilled Labor Gap, Testimonials
Twenty years ago this month, HomeServe launched its first U.S. utility partnership to educate homeowners and offer optional protection against potentially costly emergency repairs to residential lines and systems. Today nearly 5 million homeowners are benefitting from...
HomeServe’s 2023 State of the American Home Survey Results
by Kimberly Dailey | Aug 28, 2023 | Energy Cooperatives, Financial Shock, Infographics, Partnerships, State of the Home Survey
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
NJ Woman Gets Home Repair Help
by Kimberly Dailey | Aug 10, 2023 | CSAT, Customer Testimonials, Energy Cooperatives, Engagement, Financial Shock, Member Service, Testimonials
Catherine E. of Sicklerville, New Jersey, thought that having a policy to cover maintenance and repairs to her home furnace would be a prudent idea. Catherine is an older adult on a fixed income with chronic health issues that require treatment three times a week....
Electric Vehicle Charger Installation
by HomeServe USA | May 18, 2023 | Electric Vehicles, Electrical Grids, Energy Cooperatives, Green Initiatives, Infrastructure, Knowledge Center, Member Service, Partnerships, White Papers
Electric Vehicle Charger Installation HomeServe's turnkey EV Charger solution offers a seamless experience for residential EV owners. Aligned with cooperative EV objectives and programs, our installation solution helps to increase awareness of electric vehicles and...
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Watch Residential Infrastructure Day by HomeServe
Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...
2024 NRECA PowerXchange Provides Key Insights for Cooperative Landscape
This year’s NRECA PowerXchange conference brought together co-op leaders, board members and solutions providers to exchange ideas and insights about the industry as well as best practices for cooperative operations. HomeServe had the opportunity to attend sessions and...
EnergyUnited’s Josh Cleveland Speaks on Benefits of Partnering
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...