Videos
The Benefits of ServLine – An Animated Explainer Video
by HomeServe USA | Nov 4, 2020
Animated video explaining the ServLine program.
Water Line Repair Brings Relief to Homeowner
by Bill Eller | Aug 28, 2020
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...
2020 NLC Service Line Warranty Programs – Savings and Solutions
by HomeServe USA | Aug 26, 2020
Program Overview by Business Development Staff.
Broken Sewer Line Repair a Relief to Homeowner
by Bill Eller | Jun 19, 2020
Linda J. of Baton Rouge learned the hard way that all home warranties are not created equal when she needed a sewer repair. She thought she was covered in the case of a broken sewer line repair – after all, she had a plumbing policy from a national home warranty...
Community Roundtable – Addressing New Challenges from COVID-19
by Bill Eller | Jun 4, 2020
The COVID-19 pandemic has brought new challenges to local and utility leaders. How do you keep the utilities running, ensure the safety of your employees and residents, or hold public meetings in the social distancing era? There's no one-size-fits-all solution, so...
The Worst Call: How Our Service Line Warranty Can Help
by Bill Eller | May 15, 2020
“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s usually a problem or a complaint. Public service is a privilege, and it means your residents will turn to you when there’s an...
HomeServe Cares Foundation – Lower Lights Ministry
by Peter Buttrick | Apr 15, 2020
The HomeServe Cares Foundation helped Columbus, Ohio's Lower Lights Ministries repair their sewer line to ensure the house remained habitable for the women who rely on the home and the organization. Click the video below to watch what happened. For more information...
Economic Shock Can Threaten Vulnerable Residents
by Bill Eller | Mar 9, 2020
Economic shock is a bigger threat than you or residents you serve may realize. Economic shock, or a large and unexpected expense, impacts roughly 60 percent of American households each year – the obstacle could be medical bills, a car or home repair or a job loss – so...
NLC Service Line Warranty Program Partner Testimonial – Jason Ashmor, Mayor, City of Sesser, Illinois
by HomeServe USA | Feb 29, 2020
Partner Testimonial, Illinois, filmed at the NLC City Summit 2019. Discussion of why did city decide to participate in program, benefits to the community, use of revenue share funds, and would the city recommend to others.
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Recent Posts
NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
How the Program Works
The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
Dangerous Lead Service Line Removed From Home by Foundation
Gabrielle’s child was sick with lead poisoning because of their home's lead service line. She and her son lived with her father in his Lockport, New York, home. Her father diligently worked two jobs to help his daughter support his grandchild, despite a series of...
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