Testimonials

Case Study: Baton Rouge, LA

Case Study: Baton Rouge, LA

Case Study: Baton Rouge, LA Linda J. of Baton Rouge learned the hard way that all home warranties are NOT created equal. She thought she was covered in the case of an emergency home repair – after all, she had a plumbing policy from a national home warranty company...

Case Study: Baltimore, MD

Baltimore City is nearly 300 years old and encompasses 92 square miles, more than 620,000 residents, and countless icons – the Inner Harbor, Mount Vernon, Fort McHenry, the home of the Preakness Stakes, Camden Yards, and Johns...

Case Study: Wichita, KS

Case Study: Wichita, KS

Tony R. of Wichita had grown up in his grandparents’ home on Waco Avenue, and he returned to the home that had been in his family since 1942 when it came into his possession ten years ago. That was when he noticed the plumbing problems: much of the home had low...

Case Study: Memphis, TN

Case Study: Memphis, TN

Janet K. of Memphis knew there was a problem with roots invading her sewer system for years. Her church had stepped in to help her by hiring a plumber to clear the sewer line once before when the clog was especially bad. She had a fixed income, was widowed and on...

Case Study: Buffalo, NY

Case Study: Buffalo, NY

In early January, there was a knock on Dolores K.’s front door and a Buffalo Water representative told the 81-year-old woman a sinkhole in the road in front of her house was caused by a leak in her water service line – and she had 24 hours to have it repaired or her...

Case Study: San Diego, CA

Case Study: San Diego, CA

San Diego was the first city in California to embrace the National League of Cities (NLC) Service Line Warranty Program, and, as the City’s Preferred Service Line Warranty Partner, the repair service program raises awareness...

Case Study: Minneapolis, MN

Case Study: Minneapolis, MN

Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for the mortgage, homeowners insurance and taxes, and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home...

Case Study: Edina, MN

Case Study: Edina, MN

When Peter B. of Edina, Minnesota, had a water line break, he avoided a costly repair because he was covered by the National League of Cities (NLC) Service Line Warranty Program. “Your service was worth every penny,” he said. “We had a service line break in the dead...

Case Study: Jackson, MS

Case Study: Jackson, MS

Theresa Alexander had a problem that was not going away: sewage was spilling from an open pipe into her yard. Theresa had lived in her tight-knit Jackson, Mississippi, neighborhood for nearly two decades, where she enjoyed good relationships with her neighbors,...

Case Study: Waukegan, Illinois

Case Study: Waukegan, Illinois

Paul T. of Waukegan, Illinois, a 96-year-old World War II and Korean War veteran, was living his retirement years surrounded by his family. He shared his home with the children he had raised there and his grandchild. Having his family around him helped the older...

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