Ronald P. of Cornelius, North Carolina had the shock of the century upon opening his quarterly water bill in early July. The number he’d typically expect to see was nearly quadrupled. After reading over a few times to make sure he saw his balance correctly, Ronald...
NLC SLWP
Blistering Texas Heat Splits Arlington Woman’s Water Line
by HomeServe USA | Jan 22, 2024
Cynthia C. of Arlington, Texas has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself, she...
HomeServe Plan Helps Avoid a Sewer Line Headache
by Bill Eller | Oct 23, 2023
Guillermo L. of Savannah, Georgia is no stranger to plumbing issues. In fact, during his career as a water meter mechanic for the city of Savannah, he’d come across nearly every homeowner nightmare imaginable related to plumbing systems, sewer and water lines. So when...
Las Vegas Homeowners Save over $2 Million from Partnership between City and Service Line Warranties of America
by Bill Eller | Sep 27, 2023
Las Vegas, Nev. – September 27, 2023 – Homeownership is part of the American dream, but an unexpected, expensive home repair can quickly turn it into a nightmare. Since 2016, the City of Las Vegas has worked with Service Line Warranties of America (SLWA) to offer...
HomeServe’s 2023 State of the American Home Survey Results
by Bill Eller | Aug 31, 2023
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Improved Efficiency, Environmental and Financial Outcomes for Municipal Water Systems and your Residents Webinar
by Bill Eller | Aug 25, 2023
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia
by HomeServe USA | Jun 28, 2023
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
Water Service Line Preparation Pays Off for Maryland Homeowner
by Bill Eller | Jun 8, 2023
Rashida B. of Silver Spring, Maryland, is a big believer in being prepared. "I have insurance for everything," she said. "You never know when you’re going to need it." So, when she became aware of plans that would allow her to protect herself from the cost of...
Basement Backup Problem Solved by Caring HomeServe Customer Agents
by Bill Eller | Apr 13, 2023
After 40 years in the extermination business, Vincent L. knew good customer service. And when he found himself with a basement full of water while his 88-year-old mother was ill, Vincent needed customer service. "I went into the basement, and it was full of water," he...
Lead Water Service Lines Pose Hidden, Yet Expensive, Danger
by Bill Eller | Apr 10, 2023
When water runs through lead water service lines, it picks up minute particles of lead, carrying them along into homes, where residents drink it, cook with it, and wash their dishes, clothes and themselves in it. More than 9 million homes are served by lead water...
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Recent Posts
Record Heat Compounds Need for Residential Water Conservation Solutions
Record heat expected this year, compounding the need for residential water conservation solutions The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic...
Residential Infrastructure 2024
HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.
Residential Infrastructure Day Celebrated by HomeServe
Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...