Panel discussion from the NLC Summit Nov 2019
Large Cities
Now is the Time to Think About Frozen Pipes
Summer is ending – time to think about frozen pipes. As the weather begins to cool and we enjoy all those pleasures that come with fall, don’t forget that homeowners should be preparing so they don’t encounter an unpleasant surprise. On average, a quarter...
Take Over Your Block: An Interview With Better Block Foundation
The latest NLC housing report addresses the importance of neighborhood revitalization. Christie Myers, Managing Director of Opportunity Dallas, interviewed Krista Nightengale, Managing Director of Better Block Foundation, about the great work they are doing to build...
What Royalty Payments Can Do For Your City
Partnering with the NLC Service Line Warranty Program (previously Utility Service Partners or USP) by HomeServe educates homeowners about their service line responsibilities and enhances their peace of mind. As part of the partnership, municipalities can receive...
Veterans Find Healing Through Music
At its core, the American Patriot Music Project is about veterans helping other veterans. There is music, but, more importantly, there is companionship and acceptance, a fellowship forged along with guitars and chords. Among that fellowship, veterans can talk about...
Rebuilding Sewage and Water Infrastructure Is Urgently Needed Publicly and Privately
That our national sewage and water infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the then 240,000 estimated water main breaks occurring each year, marveling that, in some parts of the...
NLC Service Line Warranty Program Helps Salt Lake Resident With Problem Sewer Line
Helen T. of Salt Lake City knew she needed to do something about her sewer line – it had gotten to the point that she had to have it cleaned out annually to clear it of roots. “My sewer line is old and clay,” she said. However, figuring out exactly how to approach the...
America’s Water Infrastructure Crisis: The Six Pillar Solution
Earlier this year, we introduced the idea of Six Pillars that must be addressed to reverse the dire state of America's water infrastructure. The solution lies in leadership and a plan that addresses these many challenges comprehensively. Pillar #1 is Education. Before...
All-abilities Playground Built Through Community Effort in Partner City Orem, Utah
The All Together Playground in Orem, Utah, is the first of its kind in Utah County, and on the crest of a movement to make play accessible to all children. This all-abilities playground provides children with disabilities a way to play alongside their peers, and the...
Green Infrastructure: Three Ways To Partner With Residents
As municipal officials turn to the cost-savings and environmental and social benefits of green infrastructure, there’s one important factor that can mean the difference between success and failure: community buy-in. How do you convince residents not only to buy-in to...
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Recent Posts
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
Bad Debt Impacts Utilities’ Plans for Capital Projects
Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...
Baltimore Launches Backflow Preventer Pilot Program
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...