Mayor Jeff Gowing talks about the Program, savings for the homeowner, use of local-area network contractors and benefits to the community.
Knowledge Center
NLC City Summit Nov 2019 Panel Discussion – Educating Residents About Service Line Responsibilities
by HomeServe USA | Feb 14, 2020
Panel discussion from the NLC City Summit Nov 2019
Economic Shock is Hidden Threat to One-Third of Americans
by Bill Eller | Jan 28, 2020
Economic shock, a large, unexpected expense such as a home system repair or sudden loss of income, is a hidden threat to your community. You may be surprised at how many of your neighbors are living paycheck to paycheck and how few have any savings set aside for an...
NLC City Summit Nov 2019 Panel Discussion – Effect of Infrastructure Issues on Municipalities and Residents
by HomeServe USA | Nov 14, 2019
Panel discussion from the NLC Summit Nov 2019
The Benefits of ServLine
by HomeServe USA | Nov 4, 2019
The Business Development Team discusses the benefits of ServLine.
Ken Strobeck, Former Executive Director, League of Arizona Cities and Towns
by HomeServe USA | Jun 3, 2019
Partner Testimonial, League of Arizona Cities and Towns, filmed at the NLC City Summit 2019. Discussion of why the league endorses the program, how the program has benefits AZ municipalities, how the program has benefited the league, and would the league recommend the...
Water and Sewer Line Emergencies Debunking the Myths
by bstickle | Feb 25, 2019
Myths about the cause of service line failures are common. Many people believe that their service lines will never fail in their lifetime. However, reports indicate that the vast majority of the nation’s water pipes were installed after World War II and are in serious...
The Importance of Municipality Branding in Educating and Protecting Residents
by Bill Eller | Jan 24, 2019
The National League of Cities (NLC) Service Line Warranty Program by HomeServe provides homeowners with the peace of mind and satisfaction of knowing that they can be protected from the catastrophic cost of a failed water or sewer service line at their homes. Aging...
NLC Service Line Warranty Program Partner Testimonial – John Brenner, Pennsylvania Municipal League
by HomeServe USA | Jan 17, 2019
John Brenner, Pennsylvania Municipal League Deputy Executive Director, speaks about his personal experience with the NLC Service Line Warranty Program.
Customer Testimonials and Thank Yous
by HomeServe USA | Oct 30, 2018
HomeServe's 15th Anniversary Video
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Recent Posts
ServLine Louisiana RWA Webinar 2021
The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging infrastructure....
Improving Resilience for Utilities and Customers through Public Private Partnerships
Bill Eller, Eric West, Gerry Harstine, Jenna Hazelet, and Mark Slater presented on how public-private partnerships can help cities, utilities, and homeowners improve their infrastructure resiliency at the 2021 NRWA WaterPro Conference. Click below to watch!
Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure
According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden's infrastructure proposal,...