In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
Residents are changing their approaches to water conservation, especially as climate change leads to irregular weather patterns. High consumption and water leaks can come through everyday tasks, such as gardening and watering the lawn, but the gallons that can be lost...
For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
Solutions for residential customers’ water, sewer and interior plumbing line issues can help fund important initiatives while also increasing customer satisfaction and goodwill. Support homeowners and improve engagement with aging infrastructure, water conservation,...
The ServLine Leak Protection Program helps protect the water provider and customers from the unexpected cost of a service line leak, including recapturing lost revenue and bad debt. In addition, the effort involved in leak adjustment administration is taken on by the...
Ken, a Red Boiling Springs resident, had already moved out of his home and was on the verge of selling it when a large water bill hit his mailbox. The $400 outstanding water bill from Red Boiling Springs Utilities could complicate things because the bill arrived...
When an Alabama resident received a call from her water provider, Chilton Water Authority, to inform her that the current month’s water bill had reached nearly $600, she was confused. As this was a vacation home that was not consistently occupied, Betsy got in touch...
The National League of Cities Service Line Warranty Program by HomeServe educates homeowners about their service line responsibilities and provides protection against unexpected and costly service line issues. By partnering with local contractors, the program also...
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