Most homeowners are aware of the seriousness of their plumbing pipes freezing and why that situation can cause serious damage. However, many homeowners may not understand how to prevent frozen pipes. Encouraging your residents to learn how to winterize their home...
Financial Shock
Follansbee, WV – And Many Other Cities In The U.S.
The story of Follansbee begins in 1699 with French explorers who claimed the Ohio River valley and developed trade with many native tribes, including the Mingo Indians who occupied a small village known as the “Old Mingo Bottom” located on the land where Follansbee is...
Customer Satisfaction with the NLC – CEO’s Corner
If you have ever received a piece of mail, or an email, describing the National League of Cities (NLC) Service Line Warranty Program, you have likely read about the exceptionally high customer satisfaction rating we maintain. From a city official's perspective, that's...
Most of Your Customers Can’t Afford to Replace Their Water Line
Did you know that 41% of Americans said they could pay for an unexpected emergency from their savings accounts? If there's anything we've learned as adults, it's that if something expensive can go wrong, at some point it will go wrong. According to a 2017 by Bankrate,...
$1,000 Away from Ruin?
According to the personal financing site Bankrate.com, a 2016 survey found that 64% of US residents don't have at least $1000 set aside in case of emergency. More than half (53%) reported they would have to reduce their spending in another area, use credit cards, or...
We Can Help Your Residents Repair Service Lines – And Help Your City in the Process. Here’s How.
City Of Phoenix Homeowners Have Saved More Than $1 Million In Repair Costs For Water And Sewer Lines With The NLC Service Line Warranty Program
The City of Phoenix, Arizona, has become the second partner participating in the National League of Cities (NLC) Service Line Warranty Program to surpass one million in paid repair costs on water and sewer lines through the city’s Marketing Partnership Program with...
NLC Congress Of Cities And Exposition
Our team had a great time this month at the NLC Congress of Cities and Exposition where we visited with many of our partners and made new connections. Here are some of the partners that stopped by the booth for their participation certificates from the USP team. All...
Customer Spotlight: Michael and Kathleen O’Brien in Tucson, Arizona
When you live in a scorching desert climate like Arizona, having a tree on your property can bring beauty, cooling shade for your home and even a quiet place to gather outdoors as a family. However, trees can also be hazardous to your sewer lines, as Michael and...
What Makes the NLC Service Line Warranty Program the Best Service Line Warranty Provider Choice?
Experience: More than 250 cities, large and small, across North America have introduced the NLC Service Line Warranty Program to its residents. Cities such as Atlanta, Georgia; Phoenix, Arizona; Ft. Lauderdale, Florida, and Kansas City, Missouri, to name a few, have...
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Recent Posts
ServLine Shields Ratepayers, Utilities from Water Loss Costs
By SAM WADE Retired NRWA CEO Addressing aging water infrastructure is a priority, but rural systems are squeezed financially by an aging and shrinking customer base and increasing regulatory mandates. Much of the costs associated with infrastructure repair and...
Homeowners Tackle Repairs and Declutter Homes During COVID-19
Biannual State of the Home Survey Finds Many Homeowners Tackling Repairs and Decluttering Homes During COVID-19 NORWALK, CT (June 10, 2021) –HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the 12th edition of its...
When Sewer Line Repair Arises, Homeowner Relies on HomeServe
When Jack C. of Amityville, N.Y., purchased his home three years ago, he knew that there could be issues – the home, for all its charms, was 70 years old. So, when he received information on emergency home repair plans through a partnership with PSEG WorryFree, he...