Ronald P. of Cornelius, North Carolina had the shock of the century upon opening his quarterly water bill in early July. The number he’d typically expect to see was nearly quadrupled. After reading over a few times to make sure he saw his balance correctly, Ronald...
Water Solutions
Blistering Texas Heat Splits Arlington Woman’s Water Line
by HomeServe USA | Jan 22, 2024
Cynthia C. of Arlington, Texas has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself, she...
Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner
by Bill Eller | Nov 28, 2023
Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
HomeServe Plan Helps Avoid a Sewer Line Headache
by Bill Eller | Oct 23, 2023
Guillermo L. of Savannah, Georgia is no stranger to plumbing issues. In fact, during his career as a water meter mechanic for the city of Savannah, he’d come across nearly every homeowner nightmare imaginable related to plumbing systems, sewer and water lines. So when...
Las Vegas Homeowners Save over $2 Million from Partnership between City and Service Line Warranties of America
by Bill Eller | Sep 27, 2023
Las Vegas, Nev. – September 27, 2023 – Homeownership is part of the American dream, but an unexpected, expensive home repair can quickly turn it into a nightmare. Since 2016, the City of Las Vegas has worked with Service Line Warranties of America (SLWA) to offer...
HomeServe’s 2023 State of the American Home Survey Results
by Bill Eller | Aug 31, 2023
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Improved Efficiency, Environmental and Financial Outcomes for Municipal Water Systems and your Residents Webinar
by Bill Eller | Aug 25, 2023
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
Household Water Conservation a Losing Battle Without Water Provider Solutions
by Bill Eller | Jul 5, 2023
Water conservation is a widespread concern, with at least 40 states anticipating water shortages by 2024. The causes for the potential shortfall are well known and include droughts and climate change, poor management of demand from a growing population, and water...
NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia
by HomeServe USA | Jun 28, 2023
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
Water Service Line Preparation Pays Off for Maryland Homeowner
by Bill Eller | Jun 8, 2023
Rashida B. of Silver Spring, Maryland, is a big believer in being prepared. "I have insurance for everything," she said. "You never know when you’re going to need it." So, when she became aware of plans that would allow her to protect herself from the cost of...
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Recent Posts
Municipalities seeking federal funds to address lead service lines may benefit from PPPs
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...
Case Study: ServLine Solves Problems for Water Utilities and Their Customers
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...