Andrew had a sewer line failure and water was spreading across his living room. Despite his best efforts, he was losing ground. “We had a shop-vac in there, trying to get the water up, and we couldn’t keep up,” he said. “We were filling a five-gallon [reservoir], a...
The Jackson Municipal Utility Authority has turned a program that educates residents about their service line responsibilities and provides repair assistance into a grant funding resource that benefits the entire community. Jackson MUA has partnered with HomeServe for...
It is no surprise to local leaders that federal and state aging infrastructure spending has been dropping for years. However, cities are still faced with the issue of funding maintenance and rehabilitation – and sometimes expansion – of important infrastructure. As...
Tony R. of Wichita had grown up in his grandparents’ home on Waco Avenue. He returned to the home that had been in his family since 1942 when it came into his possession. An Old Home and a New Problem That was when he noticed the plumbing problems: low pressure and...
Melba B. had standing water in her yard. The Texarkana resident lived in the home her mother had built more than 50 years prior. The water in her yard caused it to be unsightly and have an unpleasant odor. Her neighbors were complaining, and Melba couldn’t enjoy her...
President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200 million in matching grants, while putting decision making into...
Christie Myers, Managing Director of Opportunity Dallas, addresses the affordable housing challenges of Millennials. Felicia’s story isn’t unique, but her determination, despite the hand she’s been dealt, is admirable. A Constellation of Rising Stars Seven years ago,...
City leaders are often the first to hear from a resident when a utility line has failed. A home repair emergency can be expensive and inconvenient, and helping homeowners solve these problems can be difficult. For more than a decade, the NLC Service Line Warranty...
Sanitary sewer backups happen and it is not a pretty sight. Debris, grease, roots, pipe breaks, insufficient capacity and obstructions all cause sewage to back up into homes and businesses through basement drain pipes, sinks, toilets or shower drains. Even wet weather...
The National League of Cities City Summit will be held Wednesday, Nov. 20, through Saturday, Nov. 23, at the Henry B. Gonzalez Convention Center in San Antonio, and the NLC Service Line Warranty Program team will be in attendance. In addition to being available at the...
Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...
Kelly B. of Gary, Indiana, built her business by making smart choices, and when she received a call from a tenant about a slow drain, she knew that enrolling her rental properties in HomeServe repair plans was another smart decision. The clay sewer pipe between her...
When Eugene S. of North Little Rock, Arkansas, got a letter from the city in 2019, he didn't immediately expect anything out of the ordinary. That is until he opened it and saw that they were advising him to check for a leak in his water line based on a few elevated...
Search