Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...
Member Service
Webinar: Enhancing Member Engagement and Loyalty
by HomeServe USA | Nov 9, 2023
Learn how a HomeServe partnership can help move the needle on your member loyalty and engagement goals. Click here to watch Josh Cleveland, Key Accounts Manager of EnergyUnited, speak on the Cooperative Partner Experience, or click here to learn about Victor Karcher...
HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities
by Kimberly Dailey | Oct 3, 2023
Twenty years ago this month, HomeServe launched its first U.S. utility partnership to educate homeowners and offer optional protection against potentially costly emergency repairs to residential lines and systems. Today nearly 5 million homeowners are benefitting from...
NJ Woman Gets Home Repair Help
by Kimberly Dailey | Aug 10, 2023
Catherine E. of Sicklerville, New Jersey, thought that having a policy to cover maintenance and repairs to her home furnace would be a prudent idea. Catherine is an older adult on a fixed income with chronic health issues that require treatment three times a week....
Electric Vehicle Charger Installation
by HomeServe USA | May 18, 2023
Electric Vehicle Charger Installation HomeServe's turnkey EV Charger solution offers a seamless experience for residential EV owners. Aligned with cooperative EV objectives and programs, our installation solution helps to increase awareness of electric vehicles and...
Aging Fuse Box Danger Replaced Through EnergyUnited and HomeServe Partnership
by Kimberly Dailey | May 15, 2023
Charles M., a resident of Asheboro, North Carolina, was concerned about the aging, corroded fuse box in his home. Despite the health issues he and his wife faced, along with their fixed income, it was the deteriorating fuse box that kept Charles awake at night. He...
This Infrastructure Week, We Can’t Forget About Residential Infrastructure
by Kimberly Dailey | May 12, 2023
Norwalk, Connecticut – 05/12/2023 – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
Service Line Repair Responsibility of Minneapolis Homeowner
by Kimberly Dailey | May 11, 2023
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
by Kimberly Dailey | May 11, 2023
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
Electric Repair Made Quicker, Easier With HomeServe Policy
by Kimberly Dailey | Apr 12, 2023
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else....
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Recent Posts
2024 NRECA PowerXchange Provides Key Insights for Cooperative Landscape
This year’s NRECA PowerXchange conference brought together co-op leaders, board members and solutions providers to exchange ideas and insights about the industry as well as best practices for cooperative operations. HomeServe had the opportunity to attend sessions and...
EnergyUnited’s Josh Cleveland Speaks on Benefits of Partnering
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...
Increase In Extreme Cold Events Posing New Challenges for Cooperatives
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...