When we created the NLC Service Line Warranty Program, the goal was to work with the National League of Cities to address a critical issue on which both organizations were aligned: aging infrastructure. While efforts were underway to address that need at the larger...
Summer Minger
Coming Soon: We’re Getting A New Look!
by Summer Minger | Oct 20, 2015 | Education, Water Solutions
Sewer And Water Line WarrantiesWe’ve been busy at work re-engineering our website, www.homeserveusa.com, to provide a better user experience. Soon we will have a whole new look! The new site will feature: Improved navigation with new menus so you can find the...
Program Highlights
by Summer Minger | Oct 20, 2015 | Alabama, Arizona, By State, Education, Georgia, Indiana, Iowa, Kentucky, Large Cities, Minnesota, Missouri, New Jersey, Oregon, Service Line Responsibilities, Texas, Use of Logo, Virginia, Water Solutions, Wyoming
The fall campaign is in full swing and seeing great success! We welcomed 47 new cities into the program from across North America. In the United States, the program saw great growth in Arizona, Iowa and Texas, and we welcome our first partner in Utah! We are also...
New Strategy For Water Conservation: Connection Charges
by Summer Minger | Oct 20, 2015 | Green Initiatives, Water Conservation, Water Solutions
With more than half of publicly supplied water in the U.S. used by homes, an important focus of water conservation is on residences. Water conservation measures at the local level have tackled reducing existing customers’ water use by raising rates, restricting use,...
Upcoming Events
by Summer Minger | Oct 20, 2015 | By State, Education, Massachusetts, New Jersey, Water Solutions
Service Line Warranty Program We love seeing our current partners and meeting new prospects. Stop by our booth at the following conferences to chat with our representatives. November 4 – 7, 2015 NLC Congress of Cities and Exposition Nashville, TN Located in the NLC...
Out Of Sight, Out Of Mind
by Summer Minger | Oct 6, 2015 | By State, Education, Home Maintenance, Infrastructure, New York, Public-Private Partnerships, Service Line Responsibilities, Water Solutions
When roads break beneath your tires, you see the wear. You know after a harsh winter or a rainy summer, potholes emerge and repairs are necessary. Roadways aren’t the only things crumbling though. Deep underground, water and sewer lines go unnoticed for years before...
What Makes the NLC Service Line Warranty Program the Best Service Line Warranty Provider Choice?
by Summer Minger | Sep 14, 2015 | Arizona, By State, Education, Financial Shock, Florida, Georgia, Kansas, Large Cities, Missouri, Pennsylvania, Public-Private Partnerships, Service Line Responsibilities, Use of Logo, Water Solutions
Experience: More than 250 cities, large and small, across North America have introduced the NLC Service Line Warranty Program to its residents. Cities such as Atlanta, Georgia; Phoenix, Arizona; Ft. Lauderdale, Florida, and Kansas City, Missouri, to name a few, have...
NLC Service Line Warranty Program Overview
by Summer Minger | Aug 25, 2015 | Education, Financial Shock, Public-Private Partnerships, Service Line Responsibilities, Use of Logo, Water Solutions
The National League of Cities Service Line Warranty Program (SLWP), administered by HomeServe, helps homeowners save thousands of dollars on the high cost of repairs to broken, leaking or clogged water and sewer lines while also addressing the aging infrastructure in...
Partnering For Brand Stewardship
by Summer Minger | Aug 18, 2015 | By State, Education, Pennsylvania, Public-Private Partnerships, Use of Logo, Water Solutions
Commitment to unparalleled brand stewardship is demonstrated through Utility Service Partners (USP) outstanding brand reputation. USP manages all aspects of the National League of Cities (NLC) Service Line Warranty Program, including marketing, billing, customer...
Why Would Homeowners Need A Service Line Warranty?
by Summer Minger | Aug 10, 2015 | By State, Communities, Education, Financial Shock, Home Maintenance, ICMA, Millennials, Pennsylvania, Service Line Responsibilities, State of the Home Survey, Water Solutions
Most homeowners don’t think about the condition of the external buried water and sewer lines that run from the public utility connection to the exterior of their homes – out of sight, out of mind. In fact, people don’t think about their service lines until confronted...
Recent Posts
Blistering Texas Heat Splits Arlington Woman’s Water Line
Cynthia C. of Arlington, Texas has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself, she...
Broken Water Line Means Repair Costs, High Water Bill for Vulnerable Homeowner
Yvonne E. was having a run of terrible luck. She had spent a month in the hospital and a rehab facility and lost her employment. Then she returned to her Lander, WY, home in the heart of a brutal Wyoming winter to find that her water service line had burst in the...
HomeServe Plan Helps Avoid a Sewer Line Headache
Guillermo L. of Savannah, Georgia is no stranger to plumbing issues. In fact, during his career as a water meter mechanic for the city of Savannah, he’d come across nearly every homeowner nightmare imaginable related to plumbing systems, sewer and water lines. So when...