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Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure

Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure

According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden's infrastructure proposal,...

Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country

Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country

Mike Chambers and Kristin Glehan gave an excellent presentation on electric vehicles (EV) and the importance of adoption by cities across the world. They also discuss how, in addition to EV support, HomeServe's NLC Service Line Warranty Program and ServLine leak...

HomeServe Takes Home 30 Stevie Awards

HomeServe Takes Home 30 Stevie Awards

LAS VEGAS – In front of a crowd including more than 600 executives from around the world, HomeServe representatives received a Grand Stevie Award for Sales and Customer Service and seven Gold, 14 Silver and eight Bronze Stevie Awards. The Stevies are the premiere...

Service Line Warranty Program and All Masters Assist Dallas Resident

Service Line Warranty Program and All Masters Assist Dallas Resident

Daisy H. of Dallas was part of the fabric of her neighborhood – she knew and was known by her neighbors. So, when she became disabled, she wanted to remain in her own familiar home and neighborhood. However, as a disabled senior, she was on a fixed income and upkeep...

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Orangeburg, NY Resident Saves $4,000 in Water Line Repairs

When Viola customer Ida R. saw a neighbor having water line work done in their Orangeburg, New York, neighborhood, she was curious.   When she asked about it, she learned that her neighbor had an emergency home repair plan through a partnership between Veolia, their...

Enbridge Customer Saves Over $2k in Sewer Line Repairs

Jack G., an Enbridge Gas customer from Cary, North Carolina, noticed some unusual plumbing issues in his home. First, his toilet started having trouble flushing and seemed on the verge of overflowing. Then, water began backing up through his kitchen sink. Having...

HomeServe Partnership Takes Customer from Leak to Relief

Tom G., an Enbridge Gas customer, was enjoying a sunny April day in his Chapel Hill, North Carolina home until a letter from the local water utility cast a shadow on his mood. His water usage had spiked dramatically, raising the alarm that there could be a leak...

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