The following articles and case studies have been cleared by the Environmental Protection Agency (EPA) and are currently on the EPA's Water Finance Clearing House webpage. Case Studies Baltimore City is nearly 300 years old and encompasses 92 square...
NLC Service Line Warranty Program Partner Testimonial – Mildred Crump, City of Newark, New Jersey
The one thing we can depend on in the energy industry right now is change – from the proliferation of DERs to concerns about cybersecurity, the industry hasn’t seen such turmoil since its beginnings. In this changing environment, utilities, regulators and even...
Program Overview by Business Development Staff.
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your inbound and outbound call agents are in training. This can have an impact not only on your bottom line, but also consumer satisfaction. At HomeServe,...
Kim Dailey and Brianna Govoni present to the Electric Cooperatives Association for Virginia, Maryland, and Delaware. July 2020.
Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate in energy efficiency opportunities that would reduce their bill, even if they are struggling to pay their bills. Despite the sensibility of participating...
Critical home systems – HVAC, water heater, electric and gas delivery systems as well as water and sewer lines – can leave families in difficult, and sometimes dangerous, situations when they fail. And finding a qualified contractor who can be trusted to do the work...
Published by BusinesWire NORWALK, Conn.--( BUSINESS WIRE )--HomeServe USA, a leading provider of home repair solutions serving more than 4.4 million customers across the US and Canada, recently released its first annual report detailing the success of the HomeServe...
Local governments are facing many challenges during this pandemic. Helping residents shelter safely at home, protecting essential workers, and looming budget cuts are at the forefront. The impact of stay at home orders has further enhanced the reliance on our homes....