The City of Grafton is notifying residents of a program provided through the National League of Cities (NLC) Service Line Warranty Program administered by the Service Line Warranties of America (SLWA). This program offers a warranty to homeowners that covers repairs or replacements on the outside sewer line that runs from the home to the point of utility responsibility. Property owners are accountable for these repairs, not the utility.
Michael M. of Jefferson, Oregon had a high water meter reading. He knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program by HomeServe. So, he made...
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...
Many utilities offer Leak Adjustment policies to their residents, but most result in lost revenue for the utility. Jenna Hazelet, Business Development Director discusses the key advantages of the ServLine Leak Protection Solution for residents and the utility,...
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