Council Approves Marketing Agreement For Sewer, Water Line Warranty Program

by | Jul 1, 2011 | By State, HomeServe in the News, Water Illinois, Water Solutions

Sewer line warranty program set to roll out next week; water line program planned for February or March
By MATT HOPF
Herald-Whig Staff Writer
Published: 9/25/2011 | Updated: 10/2/2011

A warranty program for sewer lines between streets and residences is set to launch in Quincy.

David Kent, director of utilities for the city, said residents should see information arrive in mailboxes on Monday or Tuesday on the new program offered by Service Line Warranties of America through a partnership with the National League of Cities.

For $5.50 a month, residents would be covered for up to $4,000 for sewer line repairs with an additional $4,000 for public street cutting in the event of a sewer line failure.
“I think by using this insurance, it’s a safeguard,” Kent said, adding thousands of dollars of repair work would be a difficult for any homeowner.

The program is completely optional to residents, and they will be billed directly by the company.

“We think Quincy residents will be pleased with our features and benefits, including 24/7 repair service using local, certified technicians,” said Brad Carmichael, vice president of business development for Service Line Warranties of America, in a release. “This keeps dollars in the local economy, an important benefit in these tough financial times.”
Kent said a similar warranty program for water lines would launch in February or March.

In July, the Quincy City Council approved a marketing agreement with Utility Service Partners of Cannonsburg, Pa., which administers the program. The agreement allows the company to use the city’s name and logo on company letterhead. In return, the city will receive 10 percent of the revenue the company makes from residents.

— mhopf@whig.com/221-3391
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