Frances, a Montana-Dakota Utilities customer, had a furnace with a hole in the heat exchanger shield, which could allow carbon monoxide fumes to reach her living spaces if she tried to heat her home. “We turned it on, and there was no heat,” Frances said. However,...
NORWALK, Conn.--(BUSINESS WIRE)--HomeServe’s latest State of the Home Survey – now in its 15th edition – dealt up a double dose of bad news: The highest percentage ever of Americans (75%) reported having a home repair emergency over the past year while, at the...
Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...
Donald and his wife were enjoying a quiet evening at home in Altura, Minnesota, when the lights and television suddenly went out. Donald quickly noticed that while some lights were still on, others were not. Suspecting an issue with their 240-volt service, he checked...
When the lights in her Georgia home went out, Shela didn’t panic. She knew she could trust HomeServe to fix the problem for her. Shela has saved more than $5,000 with more than a dozen repairs in the past five years through her emergency home repair plans from...
The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...
HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.
Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...
This year’s NRECA PowerXchange conference brought together co-op leaders, board members and solutions providers to exchange ideas and insights about the industry as well as best practices for cooperative operations. HomeServe had the opportunity to attend sessions and...
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...
Frances, a Montana-Dakota Utilities customer, had a furnace with a hole in the heat exchanger shield, which could allow carbon monoxide fumes to reach her living spaces if she tried to heat her home. “We turned it on, and there was no heat,” Frances said. However,...
NORWALK, Conn.--(BUSINESS WIRE)--HomeServe’s latest State of the Home Survey – now in its 15th edition – dealt up a double dose of bad news: The highest percentage ever of Americans (75%) reported having a home repair emergency over the past year while, at the...
Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...
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