Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn how the utility's bad debt was reduced when the ServLine program paid for residents' water...
Tennessee
Hixson Utility District’s Customer Service Improvement with ServLine – Partner Testimonial
by HomeServe USA | Jul 11, 2024
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about the excellent customer service the district's residents have received from the...
Hixson Utility District’s Greg Butler Discusses Benefits of ServLine – Partner Testimonial
by HomeServe USA | Jul 11, 2024
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about his utility's and residents' experiences with the benefits of the ServLine program.
Muddy Lawn Indication of Hidden Water Service Line Leak
by HomeServe USA | Jun 10, 2024
Ken G. of Hermitage, Tennessee, often spent time away from his home during the winter months. As a retiree, it wasn’t a problem for him to secure his home and enjoy himself somewhere else. Unfortunately, after one of Ken’s trips, he came home to an unpleasant surprise...
Service Line Protection Available for Hallsdale-Powell Utility District Homeowners
by Summer Minger | Sep 9, 2021
New service builds on the Leak Adjustment Protection Program launched earlier this year Knoxville, TN – September 9, 2021 – Hallsdale-Powell Utility District has partnered with Service Line Warranties of America (SLWA) to make available a new program that provides...
Case Study: Memphis, TN
by HomeServe USA | Apr 13, 2020
Janet K. of Memphis knew there was a problem with roots invading her sewer system for years. Her church had stepped in to help her by hiring a plumber to clear the sewer line once before when the clog was especially bad. She had a fixed income, was widowed and on...
Employee and Community Safety Safeguarded by Working from Home
by HomeServe USA | Mar 26, 2020
During this coronavirus epidemic, we must all come together – figuratively! – to do what we can to ensure community safety by stopping the spread of the virus and protecting those who are most at-risk. That responsibility to community safety is why HomeServe moved...
Aging Infrastructure Spending and Tight Budgets Require Creative Funding
by Bill Eller | Jan 10, 2020
It is no surprise to local leaders that federal and state aging infrastructure spending has been dropping for years. However, cities are still faced with the issue of funding maintenance and rehabilitation – and sometimes expansion – of important infrastructure. As...
Building a Stronger America With the EPA and You
by Bill Eller | Dec 16, 2019
President Trump is inviting local and state governments to “Build a Stronger America” through investment in infrastructure. The president’s plan is to spur $1.5 trillion in investment by distributing $200 million in matching grants, while putting decision making into...
New Homeowner Rescued by HomeServe Cares
by slwamktg | Mar 19, 2019
Katy C., a new homeowner in Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said of the stunning notice. Katy didn’t understand how her bill could have spiked so high without corresponding...
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Recent Posts
Hixson Utility District’s Bad Debt from Leaks Reduced with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn how the utility's bad debt was reduced when the ServLine program paid for residents' water...
Hixson Utility District’s Customer Service Improvement with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about the excellent customer service the district's residents have received from the...
Hixson Utility District’s Greg Butler Discusses Benefits of ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about his utility's and residents' experiences with the benefits of the ServLine program.