Little Rock Residents Have Saved $1.7 million with the Service Program Little Rock, AR – January 4, 2022 - Three years ago, the City of Little Rock began offering residents the opportunity to sign up for service plans that protect against the cost and inconvenience of...
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HomeServe Program Saves Golden State Water Customers Over $1 Million in Home Repairs
More Than 10,500 Customers Participate in the Repair Plan Program San Dimas, California – December 13, 2021 – Since 2019, HomeServe has offered Golden State Water Company (Golden State Water) customers access to optional, affordable service plans that can help cover...
HomeServe Lends a Helping Hand to Homeowners in Need
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and HomeServe is no exception – and we take that giving spirit with us throughout the year. Our HomeServe Cares Foundation and Customer First Program provide pro...
ServLine Louisiana RWA Webinar 2021
The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging infrastructure....
Care and Share Fund Donations Help Arlington Residents in Need
Originally posted by Traci Peterson, Arlington Water Utilities on Friday, November 19, 2021 The Arlington Water Utilities Care and Share Fund helps Arlington families that are facing financial challenges to pay their city services bills. With the holidays right around...
Baltimore Launches Backflow Preventer Pilot Program
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...
Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country
Mike Chambers and Kristin Glehan gave an excellent presentation on electric vehicles (EV) and the importance of adoption by cities across the world. They also discuss how, in addition to EV support, HomeServe's NLC Service Line Warranty Program and ServLine leak...
MRWA Webinar: The Coming Infrastructure Tidal Wave: Plan or React
The Water/Wastewater industry is having to address many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry including the...
Louisville Water Foundation Supports Clean, Safe Water Globally
In 2013, Louisville Water Company founded the Louisville Water Foundation to consolidate ongoing charitable and philanthropic efforts under one banner to pursue their mission of ensuring that everyone has access to safe, clean drinking water and highlighting the value...
ServLine by HomeServe Awards Apprentice Scholarships at the Indiana Alliance for Rural Water Leadership Summit
The inaugural two $3,000 ServLine by HomeServe Apprentice Scholarships were awarded at the Indiana Alliance for Rural Water Leadership Summit in July. Christopher Gagnon of Spencer, Indiana, a BBP Water Corporation employee; and Chase Perry of Montpelier, Indiana, a...
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Case Study: ServLine Solves Problems for Water Utilities and Their Customers
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
Hixson Utility District’s Bad Debt from Leaks Reduced with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn how the utility's bad debt was reduced when the ServLine program paid for residents' water...
Hixson Utility District’s Customer Service Improvement with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about the excellent customer service the district's residents have received from the...