Ken G. of Hermitage, Tennessee, often spent time away from his home during the winter months. As a retiree, it wasn’t a problem for him to secure his home and enjoy himself somewhere else. Unfortunately, after one of Ken’s trips, he came home to an unpleasant surprise...
ServLine
Residential Infrastructure 2024
by Bill Eller | Jun 3, 2024
HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.
Residential Infrastructure Day Celebrated by HomeServe
by HomeServe USA | Apr 15, 2024
Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...
How Much Are Water Leaks Costing You and Your Customers?
by HomeServe USA | Apr 4, 2024
Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...
Lead lines, water loss, and leak administration – OH MY! Webinar with NRWA
by HomeServe USA | Mar 19, 2024
In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
Increase In Extreme Cold Events Posing New Challenges for Water Providers
by Bill Eller | Feb 13, 2024
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Infrastructure Week 2023
by HomeServe USA | Jan 29, 2024
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
High Consumption and Leading Causes of Water Loss
by HomeServe USA | Jan 29, 2024
Residents are changing their approaches to water conservation, especially as climate change leads to irregular weather patterns. High consumption and water leaks can come through everyday tasks, such as gardening and watering the lawn, but the gallons that can be lost...
HomeServe’s 2023 State of the American Home Survey Results
by Bill Eller | Aug 31, 2023
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
Improved Efficiency, Environmental and Financial Outcomes for Municipal Water Systems and your Residents Webinar
by Bill Eller | Aug 25, 2023
Are you looking to protect your homeowners from the unexpected stress and cost of water and sewer line emergencies? The causes of public aging infrastructure affect your residents’ private lines, too, and unexpected service line repairs can cost homeowners thousands...
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Recent Posts
Ohio Homeowner Saved by Seamless Claim Process for Water Leak
When Keith saw his water bill, he knew there was something wrong, and he knew just what had happened. Not too long before, he had discovered a leaking hose bib outside his home and had it repaired. “I had no idea how long it had been leaking, though,” he said. The...
Residential Water Conservation Solutions Call for Urgency During Periods of Record Heat
The year 2023 was the warmest since records began in 1850, putting it at 2.43 degrees Fahrenheit above the preindustrial average, according to the U.S. National Oceanic and Atmospheric Administration (NOAA). The record was driven by fossil fuels and an El Niño climate...
Case Study: ServLine Solves Problems for Water Utilities and Their Customers
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...