Michael M. of Jefferson, Oregon had a high water meter reading. He knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program by HomeServe. So, he made...
Large Cities
Root-Clogged Sewer Fix is Surprisingly Easy
by HomeServe USA | Nov 20, 2024
Chris had a root intrusion in his sewer line that was causing periodic backups. Over the past two years, he had plumbers out to his home to clear roots out of his sewer line three times. If he didn’t have a plan offered by HomeServe, introduced to him through a...
Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs
by Bill Eller | Jul 18, 2024
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...
Residential Infrastructure 2024
by Bill Eller | Jun 3, 2024
HomeServe is committed to supporting the last mile of energy infrastructure. Providing exceptional service and piece of mind to your customers is our top priority.
Increase In Extreme Cold Events Posing New Challenges for Water Providers
by Bill Eller | Feb 13, 2024
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Leak Protection Solutions for Utilities and Their Customers
by Bill Eller | Jan 24, 2024
For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...
Las Vegas Homeowners Save over $2 Million from Partnership between City and Service Line Warranties of America
by Bill Eller | Sep 27, 2023
Las Vegas, Nev. – September 27, 2023 – Homeownership is part of the American dream, but an unexpected, expensive home repair can quickly turn it into a nightmare. Since 2016, the City of Las Vegas has worked with Service Line Warranties of America (SLWA) to offer...
Solutions for Municipalities and Residents
by Bill Eller | Mar 27, 2023
Solutions for residential customers’ water, sewer and interior plumbing line issues can help fund important initiatives while also increasing customer satisfaction and goodwill. Support homeowners and improve engagement with aging infrastructure, water conservation,...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
by Dennis Lyon | May 3, 2022
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
Bad Debt Impacts Utilities’ Plans for Capital Projects
by Bill Eller | Apr 8, 2022
Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...
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Recent Posts
Complicated Water Line Job Completed With Care, Professionalism in Jefferson, Oregon
Michael M. of Jefferson, Oregon had a high water meter reading. He knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program by HomeServe. So, he made...
Root-Clogged Sewer Fix is Surprisingly Easy
Chris had a root intrusion in his sewer line that was causing periodic backups. Over the past two years, he had plumbers out to his home to clear roots out of his sewer line three times. If he didn’t have a plan offered by HomeServe, introduced to him through a...
Municipals Seeking Federal Funds to Address Lead Service Lines May Benefit from PPPs
The dangers of lead exposure are well understood, and replacement of lead water service lines is a key factor in limiting this exposure. The Bipartisan Infrastructure Law has earmarked $15 billion for lead pipe replacements; however, that figure is considerably short...