From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
Knowledge Center
Infrastructure Then and Now: Supporting America’s Backbone for 125 Years and Beyond
by HomeServe USA | Sep 19, 2025
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
Helping Pennsylvania Municipalities Protect Homeowners and Strengthen Communities
by HomeServe USA | Sep 19, 2025
Municipalities across Pennsylvania face intensifying challenges in maintaining water and sewer infrastructure. According to the American Society of Civil Engineers, Pennsylvania earned a “D” grade for drinking water and a “D-” for wastewater infrastructure, reflecting...
Red Boiling Springs Residents’ High-Water Bill Resolved by ServLine
by ServLine Author | May 16, 2025
Ken, a Red Boiling Springs resident, had already moved out of his home and was on the verge of selling it when a large water bill hit his mailbox. The $400 outstanding water bill from Red Boiling Springs Utilities could complicate things because the bill arrived...
Alabama Resident Finds Relief in a Flood of Stress Cause by Water Leak
by ServLine Author | May 16, 2025
When an Alabama resident received a call from her water provider, Chilton Water Authority, to inform her that the current month’s water bill had reached nearly $600, she was confused. As this was a vacation home that was not consistently occupied, Betsy got in touch...
Case Study: Bucks County Customer Saves Over $7K in Sewer Line Repair
by HomeServe USA | Apr 3, 2025
The National League of Cities Service Line Warranty Program by HomeServe educates homeowners about their service line responsibilities and provides protection against unexpected and costly service line issues. By partnering with local contractors, the program also...
How The Program Works: Protect Your Customers With ServLine
by HomeServe USA | Mar 17, 2025
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad debt...
Case Study: Complicated Water Line Repair Completed With Care
by HomeServe USA | Jan 16, 2025
“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’" Michael knew that he had an emergency home repair plan to protect his water service line,...
Case Study: ServLine Solves Problems for Water Utilities and Their Customers
by HomeServe USA | Aug 16, 2024
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
How Much Are Water Leaks Costing You and Your Customers?
by HomeServe USA | Apr 4, 2024
Aside from wasting a tremendous amount of water, leaking water and sewer lines can result in unexpected high water bills and repair emergencies for which your customers are unprepared. Leaks are also costly to the utility, leading to lost revenue, bad debt and...
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Recent Posts
Case Study: Servline in Alabama
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
Infrastructure Then and Now: Supporting America’s Backbone for 125 Years and Beyond
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
Helping Pennsylvania Municipalities Protect Homeowners and Strengthen Communities
Municipalities across Pennsylvania face intensifying challenges in maintaining water and sewer infrastructure. According to the American Society of Civil Engineers, Pennsylvania earned a “D” grade for drinking water and a “D-” for wastewater infrastructure, reflecting...






