When Jack C. of Amityville, N.Y., purchased his home three years ago, he knew that there could be issues – the home, for all its charms, was 70 years old. So, when he received information on emergency home repair plans through a partnership with PSEG WorryFree, he...
The National Rural Water Association recently hosted a roundtable to discuss the impact of COVID-19 on revenue loss for rural water utilities with an expert panel that included Michael Preston, Legislative Analyst, National Rural Water Association; Connie Stevens,...
It’s something that every water utility manager has experienced: a customer opens their mailbox only to find a surprisingly large bill because of a water line leak and their first reaction is to call your staff. In most cases, when a utility bill jumps up by hundreds...
In the average home, hidden water leaks lose approximately 10,000 gallons of water a year, and in one in ten, severe leaks can waste up to 90 gallons a day and hundreds of dollars, making plumbing leak detection something homeowners should practice as part of their...
As the energy crisis in Texas and parts of the South subsided, residents weren’t given time to take a deep breath, because rising temperatures revealed a new problem – frozen water lines. The record-low temperatures that caused many energy producers to go offline,...
Millennial homeowners make up 40 percent of new home buyers, moving into the market at a later age than prior generations. However, homeownership has been more stressful, expensive and disappointing than Millennials anticipated. In a survey, 43 percent of Millennial...
Nearly a quarter of Millennials and Zennials have expressed dissatisfaction with their current home after working from home during the coronavirus pandemic, according to the HomeServe Biannual State of the Home survey conducted by The Harris Poll. That means they're...
With fall and colder weather comes the possibility of burst and frozen pipes. Now is the time to encourage your residents to winterize their home plumbing system and preventing pipes from freezing before inclement weather causes a home repair emergency. If residents...
During National Safety Month, you’re focusing on ways to be safe both at home and at work. Since we’re all preoccupied with improving our personal hygiene to fight the global pandemic, and water is such an important component of personal hygiene, have you considered...
“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s usually a problem or a complaint. Public service is a privilege, and it means your residents will turn to you when there’s an...
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While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
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