The National Rural Water Association recently hosted a roundtable to discuss the impact of COVID-19 on revenue loss for rural water utilities with an expert panel that included Michael Preston, Legislative Analyst, National Rural Water Association; Connie Stevens,...
Home Maintenance
Plumbing Leak Detection: How to Find Hidden Water Leaks
by Bill Eller | Mar 17, 2021
In the average home, hidden water leaks lose approximately 10,000 gallons of water a year, and in one in ten, severe leaks can waste up to 90 gallons a day and hundreds of dollars, making plumbing leak detection something homeowners should practice as part of their...
Frozen Water Lines in Texas Cause Jump in Plumbing Work
by Bill Eller | Mar 3, 2021
As the energy crisis in Texas and parts of the South subsided, residents weren’t given time to take a deep breath, because rising temperatures revealed a new problem – frozen water lines. The record-low temperatures that caused many energy producers to go offline,...
Millennial Homeowners Surprised by Maintenance Costs
by Bill Eller | Jan 27, 2021
Millennial homeowners make up 40 percent of new home buyers, moving into the market at a later age than prior generations. However, homeownership has been more stressful, expensive and disappointing than Millennials anticipated. In a survey, 43 percent of Millennial...
When Buying a New Home, Examine the Plumbing
by Bill Eller | Jan 12, 2021
Nearly a quarter of Millennials and Zennials have expressed dissatisfaction with their current home after working from home during the coronavirus pandemic, according to the HomeServe Biannual State of the Home survey conducted by The Harris Poll. That means they're...
Preventing Pipes from Freezing: DIY Tips
by Bill Eller | Oct 12, 2020
With fall and colder weather comes the possibility of burst and frozen pipes. Now is the time to encourage your residents to winterize their home plumbing system and preventing pipes from freezing before inclement weather causes a home repair emergency. If residents...
Water Supply Safety in Focus During Safety Month
by Bill Eller | Jun 5, 2020
During National Safety Month, you’re focusing on ways to be safe both at home and at work. Since we’re all preoccupied with improving our personal hygiene to fight the global pandemic, and water is such an important component of personal hygiene, have you considered...
The Worst Call: How Our Service Line Warranty Can Help
by Bill Eller | May 15, 2020
“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a great job you’re doing – it’s usually a problem or a complaint. Public service is a privilege, and it means your residents will turn to you when there’s an...
Telefix Remote Home Repair Assistance Service Has Launched
by slwamktg | Apr 28, 2020
HomeServe USA, a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance option. The new service, which is in early release, allows qualified technicians to remotely examine, diagnose, and even offer repair guidance to help...
Aging Water Infrastructure: The Problem of Private Service Lines
by HomeServe USA | Apr 13, 2020
It isn’t a matter of if water service lines will fail, it is a matter of when – and that “when” will be sooner than many think, as research has shown that older lines, made of materials such as lead, copper and galvanized steel, have reached the end of their usable...
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HomeServe’s 2023 State of the American Home Survey Results
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
Lead Water Line Replacement: New York Homeowner Saves Big
Linda B., a New York homeowner, had been widowed and was looking for assurance that repair costs wouldn't force her from her home. She turned to HomeServe. Linda B. of Lockport, New York, has had a difficult time of late, losing her husband in December and struggling...
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