Service Line Responsibilities

The Fallout From Service Line Failures

The Fallout From Service Line Failures

Water damage to a home, whether from a sewer backup or an interior plumbing problem, is not something to take lightly – and, in some cases, homeowners insurance won’t cover not only the plumbing, but the water damage to the home, unless the homeowner has purchased...

Smart Meters Can Help Stop The Loss Of Water… And Dollars

Smart Meters Can Help Stop The Loss Of Water… And Dollars

A state audit found that Pittsburgh is losing half of the clean water it processes; Olean, N.Y., loses two of every five gallons; Ontario, Canada, is losing $700 million a year in water leaks – the list goes on and on. America alone loses an estimated 2.1 trillion...

Don’t Let Your Residents Be Left Out In The Cold

Don’t Let Your Residents Be Left Out In The Cold

The recent bomb cyclone has played havoc across the country, from frigid flooding in the Northeast to abnormally low temperatures and snowfall in the south. And as the temperatures sank, water line breaks cropped up. Municipalities everywhere have been scrambling to...

Resiliency In Action

Resiliency In Action

For the past three years, the National League of Cities (NLC), the Urban Land Institute (ULI), and the U.S. Green Building Council (USGBC) have joined efforts to host the Resilient Cities Summit, providing a forum for cities to discuss how they can be better prepared...

Aging In Place

Aging In Place

Home Maintenance is a key factor for aging Americans wishing to remain in their own homes. According to U.S. Census data, the number of Americans aged 65 and older is expected to rise 35 percent from 2010 to 2020, and a growing trend for this population is “aging in...

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Solutions for Municipalities and Residents

Solutions for residential customers’ water, sewer and interior plumbing line issues can help fund important initiatives while also increasing customer satisfaction and goodwill. Support homeowners and improve engagement with aging infrastructure, water conservation,...

Longtime Customer’s Coverage Pays Off with $4,000 Repair

Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...

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