Service Line Responsibilities

Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...

ServLine Louisiana RWA Webinar 2021

ServLine Louisiana RWA Webinar 2021

The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging infrastructure....

Baltimore Launches Backflow Preventer Pilot Program

Baltimore Launches Backflow Preventer Pilot Program

In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...

When Sewer Line Repair Arises, Homeowner Relies on HomeServe

When Sewer Line Repair Arises, Homeowner Relies on HomeServe

When Jack C. of Amityville, N.Y., purchased his home three years ago, he knew that there could be issues – the home, for all its charms, was 70 years old. So, when he received information on emergency home repair plans through a partnership with PSEG WorryFree, he...

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Annandale Resident Saves $6,100 on Water Service Line Repairs

Judy B. of Annandale, Virginia learned about HomeServe residential repair plans through a program with her utility, Dominion. She had been living in her home for about 50 years and, as a senior citizen living alone, she thought it would be wise to take some worry off...

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