Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...
Service Line Responsibilities
Lead Service Line Replacement Programs Made More Complex by Incomplete Data
by Bill Eller | Mar 14, 2022
We don’t know how many lead service lines remain in service, and estimates vary by the millions. The American Water Works Association estimated that there are more than 6 million lead service lines across the country, but other sources put the number closer to 9...
ServLine Louisiana RWA Webinar 2021
by HomeServe USA | Dec 7, 2021
The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing population, rural vs. urban, agriculture, water shortages, financial constraints, etc. One problem that impacts all aspects of the industry is aging infrastructure....
Infrastructure Bill Provides Funds to Replace Lead Water Service Lines
by Bill Eller | Nov 24, 2021
Local officials have been making the case for years: We need more federal investment in our nation’s water infrastructure – it has shrunk from 63 percent in the 1970s to 9 percent now, and the average age of such infrastructure reached 45 years in 2020. In short,...
Baltimore Launches Backflow Preventer Pilot Program
by Bill Eller | Nov 9, 2021
In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying homeowners’ sewer laterals as part of an effort to reduce sewage backflow into residents’ homes. Some of the older homes in certain sections of the city are prone...
Improving Resilience for Utilities and Customers through Public Private Partnerships
by Peter Buttrick | Oct 26, 2021
Bill Eller, Eric West, Gerry Harstine, Jenna Hazelet, and Mark Slater presented on how public-private partnerships can help cities, utilities, and homeowners improve their infrastructure resiliency at the 2021 NRWA WaterPro Conference. Click below to watch!
Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure
by slwamktg | Oct 26, 2021
According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead pipes are connected to residences. The federal government is focused on this issue as Congress has passed President Biden's infrastructure proposal,...
Congress Eyes Lead Service Line Replacement, Water Infrastructure
by Bill Eller | Aug 12, 2021
As a bipartisan infrastructure bill comes closer to realization, many municipal leaders may wonder what provisions related to water infrastructure and lead service line replacement means for their communities. The Senate passed the $1.2 trillion Infrastructure...
NLC Service Line Warranty Program Assists Detroit, Michigan, Homeowner
by HomeServe USA | Jul 20, 2021
When Sewer Line Repair Arises, Homeowner Relies on HomeServe
by Bill Eller | Jun 4, 2021
When Jack C. of Amityville, N.Y., purchased his home three years ago, he knew that there could be issues – the home, for all its charms, was 70 years old. So, when he received information on emergency home repair plans through a partnership with PSEG WorryFree, he...
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Recent Posts
Lead lines, water loss, and leak administration – OH MY! Webinar with NRWA
In addition to public infrastructure challenges, water systems are dedicating resources to support customers with myriad private infrastructure issues. An average household in the U.S. uses about 300 gallons of water every day, 12% of which is lost to water leaks from...
Increase In Extreme Cold Events Posing New Challenges for Water Providers
While it’s intuitive to link “global warming” with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that have not...
Annandale Resident Saves $6,100 on Water Service Line Repairs
Judy B. of Annandale, Virginia learned about HomeServe residential repair plans through a program with her utility, Dominion. She had been living in her home for about 50 years and, as a senior citizen living alone, she thought it would be wise to take some worry off...
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