Education

When Sewer Line Repair Arises, Homeowner Relies on HomeServe

When Sewer Line Repair Arises, Homeowner Relies on HomeServe

When Jack C. of Amityville, N.Y., purchased his home three years ago, he knew that there could be issues – the home, for all its charms, was 70 years old. So, when he received information on emergency home repair plans through a partnership with PSEG WorryFree, he...

Ratepayer Support for Infrastructure

Ratepayer Support for Infrastructure

While aging infrastructure is a well-known and mounting problem for the water industry, underinvestment can have devastating long-term consequences for the U.S. economy and the American public. While there are various governmental funding programs at the state and...

EPA Considers Lead and Copper Rule Revisions After Pushback

EPA Considers Lead and Copper Rule Revisions After Pushback

Lawsuits and executive orders have made the lead and copper rule revisions uncertain as the Environmental Protection Agency continues to solicit public comment, with the deadline moved to June 17. Additionally, the EPA has proposed to extend the compliance deadline to...

Aging Water Infrastructure Subject of April 27 Roundtable

Aging Water Infrastructure Subject of April 27 Roundtable

An expert panel will address “Aging Water Infrastructure in Our Communities,” during an online roundtable at 3 p.m. April 27. Tameika Isaac Devine, Derek Green and Scott Benson will speak about our country’s aging water and sewer infrastructure, which will need...

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Leak Protection Solutions for Utilities and Their Customers

For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...

HomeServe and M.U.D. Help Family Replace Lead Water Line

Danielle W. of Omaha was headed home on a weekday afternoon after work with her children when she turned onto her street and saw there had been a substantial change from when her family had left that morning – the street had been dug up. “We hadn’t had a problem (with...

Suspicious Inflated Water Bill Clues Homeowner in to Water Line Leak

Ronald P. of Cornelius, North Carolina had the shock of the century upon opening his quarterly water bill in early July. The number he’d typically expect to see was nearly quadrupled. After reading over a few times to make sure he saw his balance correctly, Ronald...

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