HomeServe USA, a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance option. The new service, which is in early release, allows qualified technicians to remotely examine, diagnose, and even offer repair guidance to help...
The HomeServe Cares Foundation helped Columbus, Ohio's Lower Lights Ministries repair their sewer line to ensure the house remained habitable for the women who rely on the home and the organization. Click the video below to watch what happened. For more information...
Is there news outside of reporting on how COVID-19 is impacting our nation and the world? Sometimes, it feels as if all we are talking or hearing about is COVID-19, and that is a recipe for anxiety. Being concerned about the virus – and its impact on your residents –...
No one disputes water is one of our most precious resources and crucial to life. A human being can survive several weeks without food, but for not more than 48 hours without water. The U.S. uses 322 billion gallons of water each day, with 39 billion gallons processed...
It isn’t a matter of if water service lines will fail, it is a matter of when – and that “when” will be sooner than many think, as research has shown that older lines, made of materials such as lead, copper and galvanized steel, have reached the end of their usable...
Myths about the cause of service line failures are common. Many people believe that their service lines will never fail in their lifetime. However, reports indicate that the vast majority of the nation’s water pipes were installed after World War II and are in serious...
America's infrastructure - roads, bridges, waterways, and water and wastewater systems - are an integral part of what made our nation great. As recently as 2006, America's infrastructure ranked in the top ten for overall quality. Today, we are ranked 25th, below many...
Beginning in 1986, the use of lead service lines was banned nationwide. In 1991, the Lead and Copper Rule was published and corrosion control programs were implemented. In 2014, the allowable lead content of brass plumbing fixtures was reduced from 8% to 0.25% by...
The All-Together Playground in Orem, Utah, is the first of its kind in Utah County and on the crest of a movement to make play accessible to all children and provide children with disabilities a way to play alongside their peers. Among the sources of funding were...
Case Study: Tuscon, AZ Municipalities that partner with the NLC Service Line Warranty Program receive a revenue share from policies sold that can be dedicated to a wide variety of beneficial community programs. The City of Tucson, Arizona, utilizes the funding to...
Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
Gabrielle’s child was sick with lead poisoning because of their home's lead service line. She and her son lived with her father in his Lockport, New York, home. Her father diligently worked two jobs to help his daughter support his grandchild, despite a series of...
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