Through a partnership with ServLine, a Pine-Strawberry Water District customer was saved from a $630 water bill caused by a leak at her cabin in Gila County, Arizona. The cabin, which she and her extended family used for weekend getaways and hunting trips,...
Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...
Louisville Water Company customer Judy M. was having a problem in her Fairdale, Kentucky home. The toilet wasn’t flushing at all. And then the sink started backing up. “Our toilet got to where it wouldn’t flush,” she said. “(The water) wouldn’t go down, and it was...
When Maryland resident Tony learned from his city’s municipal office about upcoming emergency home repair plans for residents, he didn’t hesitate to sign up. With an expansive lawn, his sewer service line stretched approximately 100 feet to connect his home to the...
Dennis, a resident of Rock Hall, Maryland, received a call from his water utility following their quarterly water meter reading. To his surprise, the meter indicated that his household had used an astonishing 100,000 gallons of water over the past three months. The...
The Western United States is experiencing a slow-moving crisis: drought. In fact, drought has impacted more people globally over the past 40 years than any other type of natural disaster, and it is the second most costly natural disaster in the United States,...
When Viola customer Ida R. saw a neighbor having water line work done in their Orangeburg, New York, neighborhood, she was curious. When she asked about it, she learned that her neighbor had an emergency home repair plan through a partnership between Veolia, their...
Jack G., an Enbridge Gas customer from Cary, North Carolina, noticed some unusual plumbing issues in his home. First, his toilet started having trouble flushing and seemed on the verge of overflowing. Then, water began backing up through his kitchen sink. Having...
Tom G., an Enbridge Gas customer, was enjoying a sunny April day in his Chapel Hill, North Carolina home until a letter from the local water utility cast a shadow on his mood. His water usage had spiked dramatically, raising the alarm that there could be a leak...
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
Through a partnership with ServLine, a Pine-Strawberry Water District customer was saved from a $630 water bill caused by a leak at her cabin in Gila County, Arizona. The cabin, which she and her extended family used for weekend getaways and hunting trips,...
Barbara H., a Mount Sterling Water and Sewer utility customer had an annoying reoccurring problem at her home: parts of her lawn periodically became swampy. “You would walk on the ground, and it was very wet,” she said. These wet spots posed a problem for Barbara,...
Louisville Water Company customer Judy M. was having a problem in her Fairdale, Kentucky home. The toilet wasn’t flushing at all. And then the sink started backing up. “Our toilet got to where it wouldn’t flush,” she said. “(The water) wouldn’t go down, and it was...
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