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Water Line Repair Brings Relief to Homeowner

Water Line Repair Brings Relief to Homeowner

Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a ...
2020 NLC Service Line Warranty Programs – Savings and Solutions

2020 NLC Service Line Warranty Programs – Savings and Solutions

Program Overview by Business Development Staff.
Water Service Line Leaks Waste Water, Imperil Health

Water Service Line Leaks Waste Water, Imperil Health

Our communities have an aging infrastructure problem, and water line leaks waste trillions of gallons of water ...
Broken Sewer Line Repair a Relief to Homeowner

Broken Sewer Line Repair a Relief to Homeowner

Linda J. of Baton Rouge learned the hard way that all home warranties are not created equal when she needed a ...
Community Roundtable – Addressing New Challenges  from COVID-19

Community Roundtable – Addressing New Challenges from COVID-19

The COVID-19 pandemic has brought new challenges to local and utility leaders.  How do you keep the utilities ...
The Worst Call: How Our Service Line Warranty Can Help

The Worst Call: How Our Service Line Warranty Can Help

“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a ...

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NLC Service Line Warranty Program and Orem, Utah, Celebrate Service Milestone

NLC Service Line Warranty Program and Orem, Utah, Celebrate Service Milestone

What a week it’s been – and it’s only Wednesday! This week, I had the pleasure of joining my colleague Steve ...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe

Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe

Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency ...
Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much ...
Lead Service Line Replacement Programs Made More Complex by Incomplete Data

Lead Service Line Replacement Programs Made More Complex by Incomplete Data

We don’t know how many lead service lines remain in service, and estimates vary by the millions. The American ...
Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects

Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects

The Infrastructure Investment and Jobs Act, or the bipartisan infrastructure bill, will disseminate billions of ...
Inflation a Financial Shock to the System for LMI Homeowners

Inflation a Financial Shock to the System for LMI Homeowners

Inflation has soared higher than any point in the last four decades, reaching 7.5 percent and spurred by ...

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