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Case Study: Memphis, TN

Case Study: Memphis, TN

Janet K. of Memphis knew there was a problem with roots invading her sewer system for years. Her church had ...
Case Study: Buffalo, NY

Case Study: Buffalo, NY

In early January, there was a knock on Dolores K.’s front door and a Buffalo Water representative told the ...
Service Line Program Partnership Benefits City of San Diego and Residents

Service Line Program Partnership Benefits City of San Diego and Residents

San Diego was the first city in California to adopt the Service Line Program. As the City’s preferred partner, ...
Case Study: Minneapolis, MN

Case Study: Minneapolis, MN

Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for ...
Coverage Pays Off for Resident of Edina, MN

Coverage Pays Off for Resident of Edina, MN

City of Edina, Minnesota, homeowner Peter B. had a water line break. He avoided a costly repair because he was ...
Case Study: Jackson, MS

Case Study: Jackson, MS

Theresa Alexander had a problem that was not going away: sewage was spilling from an open pipe into her ...

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ServLine Louisiana RWA Webinar 2021

ServLine Louisiana RWA Webinar 2021

The Water/Wastewater industry addressed many issues over the next 20 years: environmental, growing ...
Infrastructure Bill Provides Funds to Replace Lead Water Service Lines

Infrastructure Bill Provides Funds to Replace Lead Water Service Lines

Local officials have been making the case for years: We need more federal investment in our nation’s ...
Baltimore Launches Backflow Preventer Pilot Program

Baltimore Launches Backflow Preventer Pilot Program

In October, the City of Baltimore announced a pilot program to install backflow preventers in qualifying ...
Improving Resilience for Utilities and Customers through Public Private Partnerships

Improving Resilience for Utilities and Customers through Public Private Partnerships

Bill Eller, Eric West, Gerry Harstine, Jenna Hazelet, and Mark Slater presented on how public-private partnerships ...
Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure

Getting the Lead Out: Public and Private Resources for Cities to Address Lead in Water Infrastructure

According to the NRDC's new national survey of lead water service lines, between 9.7 million and 12.8 million lead ...
Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country

Electric Vehicle (EV) Programs Critical to the Future of Cities Across the Country

Mike Chambers and Kristin Glehan gave an excellent presentation on electric vehicles (EV) and the ...

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