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Community Roundtable – Addressing New Challenges  from COVID-19

Community Roundtable – Addressing New Challenges from COVID-19

The COVID-19 pandemic has brought new challenges to local and utility leaders.  How do you keep the utilities ...
The Worst Call: How Our Service Line Warranty Can Help

The Worst Call: How Our Service Line Warranty Can Help

“I had a call … ” Those words can make you cringe, because rarely does a resident reach out to tell you what a ...
HomeServe Cares Foundation – Lower Lights Ministry

HomeServe Cares Foundation – Lower Lights Ministry

The HomeServe Cares Foundation helped Columbus, Ohio's Lower Lights Ministries repair their sewer line to ensure ...
Aging Water Infrastructure: Impacts and Innovation

Aging Water Infrastructure: Impacts and Innovation

No one disputes water is one of our most precious resources and crucial to life. A human being can survive several ...
Aging Water Infrastructure: The Problem of Private Service Lines

Aging Water Infrastructure: The Problem of Private Service Lines

It isn’t a matter of if water service lines will fail, it is a matter of when – and that “when” will be sooner ...
Water Water and Sewer Line Emergencies: Debunking the Myths

Water Water and Sewer Line Emergencies: Debunking the Myths

Myths about the cause of service line failures are common. Many people believe that their service lines will never ...

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Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe

Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe

Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency ...
Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad Debt Impacts Utilities’ Plans for Capital Projects

Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much ...
Lead Service Line Replacement Programs Made More Complex by Incomplete Data

Lead Service Line Replacement Programs Made More Complex by Incomplete Data

We don’t know how many lead service lines remain in service, and estimates vary by the millions. The American ...
Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects

Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects

The Infrastructure Investment and Jobs Act, or the bipartisan infrastructure bill, will disseminate billions of ...
Oklahoma Man Receives Furnace Repair

Oklahoma Man Receives Furnace Repair

After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent ...
Inflation a Financial Shock to the System for LMI Homeowners

Inflation a Financial Shock to the System for LMI Homeowners

Inflation has soared higher than any point in the last four decades, reaching 7.5 percent and spurred by ...

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2024 Alliance of Indiana Rural Water Fall Conference

Hilton Fort Wayne at the Grand Wayne Convention Center 1020 S. Calhoun St., Ft. Wayne, IN, United States

Visit our booth and speak with Mike Chambers to learn how our NLC Service Line Warranty Program and ServLine leak protection program can help address cities’ urgent need to provide […]