Bryan Long, City Manager, Lawton, OK

    Tracy knew the water in her home wasn't as hot as it could have been in recent days. Tracy, a homeowner in Roseville, Minnesota, came across an unsettling discovery in recent months. Her home’s water heater, which had been there when she purchased the...

    Brenda M. of Minnesota had a sweltering problem this past August. It was a hot August day in Brooklyn Park, Minnesota, and local resident Brenda M. was just finishing up some yardwork. Her favorite part of that process was coming back into her home to a...