NOVEC Solutions – A Partnership Program that Provides Education and Protection Against Unforeseen Line and System Repairs
“NOVEC Solutions is a NOVEC subsidiary dedicated to providing members with a network of services they can trust,” said Gilbert Jaramillo, Vice President of NOVEC Solutions. “In 2018, HomeServe became our provider of repair and replacement service plans for a wide...
Replacing Water Heater Was Smooth Experience for Pennsylvania Homeowner
It was an odd dripping noise that led John to investigate. “I thought, ‘what is that noise?’” he said. “That’s when I went down into the basement, and my water heater was leaking.” His son had just showered, but the noise wasn’t coming from the bathroom, but from the...
Solutions for Municipalities and Residents
Solutions for residential customers’ water, sewer and interior plumbing line issues can help fund important initiatives while also increasing customer satisfaction and goodwill. Support homeowners and improve engagement with aging infrastructure, water conservation,...
Addressing Cooperative Objectives
Addressing Cooperative Objectives HomeServe offers cooperatives a no-cost, ancillary revenue generating opportunity that amplifies program results while enhancing the member experience. Support your members in their homes and improve engagement with energy efficiency...
The Hidden Cost of Water Leaks Explained
The ServLine Leak Protection Program helps protect the water provider and customers from the unexpected cost of a service line leak, including recapturing lost revenue and bad debt. In addition, the effort involved in leak adjustment administration is taken on by the...
Wisconsin Resident’s Hybrid Approach to Saving Money and the Environment
When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he saw an opportunity to save money, both on the initial purchase of the vehicle and on fueling it, and at the same time help the environment....
Longtime Customer’s Coverage Pays Off with $4,000 Repair
Ed V. was accustomed to receiving frequent phone calls from his mother Dolores. After all, she's 90 years young and living by herself in her Kulpmont, Pennsylvania home of over 50 years. But on one early February day, Dolores called her son because she noticed water...
Iowa Homeowner Faces Furnace Failure During Winter Storm Elliott
Sandra never expected to need her HomeServe policy, but when Winter Storm Elliot froze her water service line solid, we had her back. Sandra J. of Des Moines, Iowa, never expected to use the emergency home repair plan protecting her water service line. “Honestly, I...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their water or sewer line froze up due to extreme cold temperatures....
HomeServe Ensures a Bright 2022 Holiday Season for Customers
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their power lines froze or heating systems shut down due to extreme...