Utilities Can Now Deliver Peace of Mind to the EV Customer Experience
Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your customers will be requesting information on charger installation and incentive programs.
A JD Power study indicates that customers who are made are aware of incentive programs participate in those programs, and their satisfaction with their energy provider increases. However, nearly 50% of those polled indicated they didn’t know if their utility offered such programs.
Over 70% of electric vehicle (EV) owners express concern at the potential of their Level 2 charger breaking down. HomeServe has introduced a first-to-market solution with utility customers in mind. Our Interior Electrical with EV Charger Protection Plan ensures customer concerns can be quickly remedied when their Level 2 EV charger (EVSE) is not functioning, reducing potential negative impacts to utility call centers. We can help educate your customers and fill the charger warranty gap or provide protection for out-of-warranty chargers.
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Blog Posts
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When the job was completed, the repair saved Hannah of Charlotte over $6,400. Since 2019, HomeServe has been partnered with Charlotte Water to offer customers optional and affordable water and sewer line protection plans. Hannah, a Charlotte Water...
Sewer Line Snag Repair Saves Virginia Woman $6,000
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HomeServe Assists with Hot Water Heater Replacement for Xcel Energy Customer
Tracy knew the water in her home wasn't as hot as it could have been in recent days. Tracy, a homeowner in Roseville, Minnesota, came across an unsettling discovery in recent months. Her home’s water heater, which had been there when she purchased the...