Electric Vehicle Resources
Cooperatives Can Now Deliver Peace of Mind to the EV Member Experience
Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your members will be requesting information on charger installation and incentive programs.
A JD Power study indicates that members who are made are aware of incentive programs participate in those programs, and their satisfaction with their energy cooperative increases. However, nearly 50% of those polled indicated they didn’t know if their co-op offered such programs.
Over 70% of electric vehicle (EV) owners express concern at the potential of their Level 2 charger breaking down. HomeServe has introduced a first-to-market solution with cooperative members in mind. Our Interior Electrical with EV Charger Protection Plan ensures member concerns can be quickly remedied when their Level 2 EV charger (EVSE) is not functioning, reducing potential negative impacts to cooperatives’ call centers. We can help educate your members and fill the charger warranty gap or provide protection for out-of-warranty chargers.
Additional Resources
Engaging with Millennials: Why It Matters
Pillars of Engagement in a Changing World
How Strong Customer Engagement Positions Utilities as Solution Providers
Blog Post
Boost Satisfaction with ServLine – Insights from Mark Slater
The ServLine Leak Protection Program is the only one of its kind included in the National Rural Water Association’s Products and Services Portfolio for its 31,000 utility system members. In this SME series, Mark Slater, ServLine General Manager, discusses the...
Scrapper Leaves Daycare Dismayed & Without Heat
One Monday, Lourelle and Daige arrived at their New Jersey daycare, ready to welcome more than 100 children, but the building wasn't heating up the way it should ... Most of Daige and Lourelle’s days at a New Jersey daycare were filled with the laughter...
Disintegrating Long Island Sewer Line Leads to $7,200 Repair
A backed-up utility sink led to a shocking savings for one HomeServe customer. Barrett and his wife came across a troubling discovery in their basement one late summer day: the slop sink near their washing machine was bubbling up with water. The reason...
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