Electric Vehicle Resources
Cooperatives Can Now Deliver Peace of Mind to the EV Member Experience
Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your members will be requesting information on charger installation and incentive programs.
A JD Power study indicates that members who are made are aware of incentive programs participate in those programs, and their satisfaction with their energy cooperative increases. However, nearly 50% of those polled indicated they didn’t know if their co-op offered such programs.
Over 70% of electric vehicle (EV) owners express concern at the potential of their Level 2 charger breaking down. HomeServe has introduced a first-to-market solution with cooperative members in mind. Our Interior Electrical with EV Charger Protection Plan ensures member concerns can be quickly remedied when their Level 2 EV charger (EVSE) is not functioning, reducing potential negative impacts to cooperatives’ call centers. We can help educate your members and fill the charger warranty gap or provide protection for out-of-warranty chargers.
Additional Resources
Engaging with Millennials: Why It Matters
Pillars of Engagement in a Changing World
How Strong Customer Engagement Positions Utilities as Solution Providers
Blog Post
Infrastructure Week 2023
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
High Consumption and Leading Causes of Water Loss
Residents are changing their approaches to water conservation, especially as climate change leads to irregular weather patterns. High consumption and water leaks can come through everyday tasks, such as gardening and watering the lawn, but the gallons that can be lost...
EnergyUnited’s Josh Cleveland Discusses Cooperative Partner Experience
Josh Cleveland, Key Accounts Manager, at EnergyUnited speaks about his experience with the HomeServe program and how it has deepened member relationships. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
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